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New - IRA—Movements - 2021 New - RESPA – Section 8 Unearned Fees and Kickbacks Violations - 2021 New - Bank retirement products - 2021 New - Annual Operations Compliance Recap - 2021 New - Frequent Flood issues 2020 New - Auditing Websites - 2020 NEW - The Payday Lending Rule – Update and status check - 2020 TRID From Beginning to End - Part 4 - 2020 IRA Year End Wrap-Up - 2020 Escrows, Yes, it’s that time again - 2020 TRID From Beginning to End - 2020 Reg E Claims: Bare Bones - 2020 IRA Fundamentals Every Banker Should Know - 2020 25 Errors on Beneficial Ownership Certification of Legal Entities - 2020 The Maze of Overdraft Compliance - 2020 Advertising – Don’t you UDAAP - 2020 Collecting Past Due Accounts & CFPB Compliance - 2020 TRID From Beginning to End, Part 1 On-Demand; Part 2 On-Demand; Part 3 LIVE Nov. 18; Part 4 LIVE Dec. 2 Online Opening of Business Accounts - 2020 Mastercard & Reg E Error Resolution - 2020 VISA and Reg E Error Resolution - 2020 Guidance on Customer Due Diligence Requirements - 2020 Sweepstakes, Contests and Lotteries, Oh My! - 2020 Are Safe Deposit Boxes on Their Way Out? - 2020 Fair Lending Should be on Your Radar Now - 2020 MLO, LO, or Neither? - 2020 Reg E Claims: Simple Rules - 2020 Bankruptcy Tune Up: 5 Things the Debtor’s Attorney Doesn’t Want You to Do - 2020 Loan Fraud: Detection and Prevention - 2020 Flood Changes on the Horizon -2020 Real Estate Evaluations 101 - Supporting the Value - 2020 Situational Awareness and Your Safety CTR Line-by-Line - 2020 What You Need to Know About the 2021 Uniform Residential Loan Application - 2020 A-Z of Reg B - 2020 OCC's Final CRA Rule - 2020 Alert! IRA Changes and Clarifications from the IRS under CARES Act - 2020 Merging ACH and UCC4A - 2020 Inherited IRAs and Death Distributions - 2020 Hey HPML! What’s the Matter with QMATR, eh? - 2020 Guidance on Banking Hemp Customers from FinCEN - 2020 Making Your Bank Less Attractive to Criminals - 2020 FCRA Compliance Requirements - 2020 Alert! Deposit Regulatory Update for Second Quarter - 2020 Can You Use Setoff? - 2020 Remittance Rule Changes - 2020 E-SIGN, It’s Value Pandemic or Not - 2020 CFPB Expectations: Compliance in 2020 HMDA Changes - 2020 Alternatives to Layoffs -2020 Managing Complaints and UDAAP - 2020 Limits on Savings Account Transfers – An Update - 2020 Robbery Preparation & Response - 2020 Safe Deposit Access in a COVID-19 Closed Branch - 2020 COVID-19 Means Increased Risk for Banks - 2020 ACH 201: Rules, Regs and Laws - 2020 Alert! COVID-19 Affects IRAs in 2020 A to Z of Reg E - 2020 Guide to the SBA Paycheck Protection Program - 2020 Revocable Trust Accounts - 2020 FinCEN’s new CTR instructions - 2020 Marijuana Update: Policy, Procedures and Risk - 2020 Violence in Your Workplace: Prevention & Response - 2020 Regulation CC: New Rules for Holds July 1, 2020 Don’t Panic, Prepare – Is Your Pandemic Plan Up to Date? - 2020 What You Need to Know About the Right of Rescission - 2020 Flood Insurance Compliance - A Two-Part Companion Webinar Series Social Media Requires Compliance Too - 2020 New Account Stories You Can Learn From - 2020 Email Marketing Compliance - 2020 Remittance Transfers Update - 2020 TCPA in 2020: Risks, Rules, & Regulation ACH 101: A Primer for Every Bank Employee - 2020 CRA Modernization Proposal Review - 2020 IRA Advanced Update and Review - 2020 Attention - Military Lending - 2020 UTMA Basics - 2020 Security Officer Interviewing Techniques - 2020 Data Protection and Privacy for Community Bankers - 2020 TRID for Construction Loans - 2020 Safe Deposit Audits Identify and Reduce Your Liability - 2020 FFIEC's NEW Business Continuity Management Booklet - 2020 Annual LENDING Compliance Recap - 2020 Alert! Hemp Guidance Released - 2020 Understanding RESPA Section 8 Violations - 2020 Alert! IRA Changes effective January 1, 2020 IRA-The-Basics - 2020 Annual OPERATIONS Compliance Recap - 2020 ADA Website Compliance - 2020 The New Normal in Bank Robbery Awareness - 2019 20 Internal Fraud Errors to Avoid - 2019 UDAAP, the Risk is Real - 2019 Regulatory Capital Rules for Community Banks - 2019 New interest reporting rules for NRA accounts - 2019 CRA Success: Business and Ag Lending - 2019 HMDA – Thresholds, Exemptions, Temporary, Partial – How It All Works - 2019 Managing Unauthorized ACH Items - 2019 Fair Lending - Do Your Lenders Know the Requirements? - 2019 HMDA Tips and Year End Prep - 2019 Upcoming LIVE Webinars - Your Subscriber Discount Links 18 Tasks of the New Deposit Account Interview - 2015 20 Tasks of the New Account Interview - 2017 2017 HMDA Process Changes: What You Need to Know 2018 Annual Lending Compliance Recap 2018 HMDA Requirements 2019 Providing Accurate and Timely Adverse Action Notices 25 Critical Mistakes a Smart Institution NEVER Makes “Updated” - 2019 25 Critical Errors on Beneficial Ownership - 2018 50 Key Safe Deposit Procedures - 2017 ABCs of HSAs - 2015 The ABC's of Policies - 2018 A Banker's Responsibility under FCRA - 2019 Accounts for NRAs -- IRS rules have changed - 2018 Achieving Teller Excellence - 2016 ACH Basics Bundle ACH Fraud Investigations and Mitigation - 2019 ACH Sticky Situations: Handling Consumer ACH Disputes - 2019 Acquiring Safe Harbor on Appraisals; What This Means to You and Your Appraiser - 2014 Advanced ACH: Death Notification Entries and Reclamations: A Banks Responsibilities - 2017 Advanced Business Accounts-Complicated Issues and Simple Solutions - 2014 Adverse Action Notices - 2017 Advertising - Dun Right - 2019 ADA Website Compliance -2019 Alert! The New SAR is Out - 2018 AML - Monitoring Those High-Risk Customers - 2015 Analyzing and Accepting Powers of Attorney - 2018 Annual OPERATIONS Compliance Recap - 2019 Annual Robbery Response Training Answer HSA Questions with Confidence - 2015 Applications and Applicants – What you must know - 2018 Appraisals and Evaluations: Performing Internal Compliance Review - 2015 Appraisals and Evaluations: Keeping Your Valuation Program Compliant 2017 Appraisal Regulation FAQ’s and Regulatory Guidance 2019 Auditing Deposit Accounts - 2012 Auditing HMDA - 2014 Auditing for the "Orphan" Compliance Regulations - 2015 Auditing TRID - 2017 Auditing Websites - 2019 Automated Monitoring Systems: Implementation to Validation - 2015 Avoiding Check Losses - 2019 Avoiding FCRA Lawsuits - 2019 A to Z of Reg B – Basic Training - 2019 A to Z of Reg E – Basic Training - 2019 Bank Accounts for Babies, Kids, Teens - 2017 A Banker’s Guide to Important Check Issues - 2018 A Banker's Guide to Virtual Currency - 2014 Banking Myths Dispelled - 2017 Bank Obligations to ID Theft Victims - 2018 A Banker's Responsibility for Fair Credit Reporting Act Compliance - 2018 Banking Third Party Payment Processors - 2016 Bankruptcy 101 - 2014 Bankruptcy: Creditor Do's and Don'ts - 2015 The Beginning Security Officer - 2018 Beyond Disaster Recovery: Cyber Incident Response - 2018 BSA Annual Staff Training --Updated for Beneficial Ownership - 2018 BSA Annual Training - 2018 BSA/AML For Lenders - 2017 Building a BSA Training Program - 2015 B & Z Appraisal Rules - Getting Them Right - 2015 Business Accounts Documentation and Procedures with Beneficial Ownership - 2017 Business Accounts—Beyond the Basics - 2019 Business or Consumer Purpose, That Is the Question! - 2015 Business Purpose Loans - What Are They and How Are They Reported for HMDA? - 2017 Calculating Debt-To-Income Ratios for the Ability-To-Repay Rules - 2014 Calculating Points and Fees - 2014 CFPB Expectations: Compliance in 2019 Change Control and your CMS - 2016 Check Handling for Tellers - 2016 Closing Disclosures under TRID 2.0 - 2018 Community Reinvestment Act - Review and Update - 2017 Common Issues and Errors with Living Trust Accounts - 2018 Common Pitfalls of ARM Disclosures - 2018 Complaints and UDAAP – The Risk is Real - Complete Webinar - 2018 Complaints – It’s not Yada Yada Yada - 2019 Compliance Management Risk Assessment: Same Tune, Different Lyrics - 2015 Compliant Collections (Do it the Right Way) - 2019 Compliance Management - Program and Training - 2017 Complex challenges in the new HMDA rules - 2016 Conducting Investigations: A Beginner's Guide - 2014 Court-Ordered Accounts: Bankruptcy, Estates and Guardianships - 2019 CRA - Digging for Credit - 2016 CRA Small Business/Small Farm Reporting – Ending the Pain - 2012 Credit Data Reporting Compliance - 2018 Critical Issues on Certificates of Deposit - 2014 Currency Transaction Report Annual Training for the Frontline - 2016 Currency Transaction Reporting: Line-by-Line - 2019 Cyber Attacks: What Ops is doing now - 2016 Cyber Incident Response Plans for Community Banks - 2016 Cybersecurity: Third Party Resilience - 2015 Dealing with Subpoenas - 2018 Debt Collection Practices - what's permissible and what's not - 2015 Debit Card Compliance Maze - 2016 Deception for Dollars: Social engineering your staff and call centers - 2016 Deposit Compliance Auditing and Monitoring Programs - 2017 DFA Rollback—New, Old and Changed Rules - 2018 Detecting and Mitigating Skimming Fraud Losses - 2016 Disaster Recovery Revisited: 5 Things You May Not Have Considered (for a while) - 2015 Dissecting Account Liability Issues - 2019 Disparate Impact: What You Need to Know - 2014 Documenting Joint Intent - 2016 Do’s and Don’ts on Fiduciary Accounts - 2017 Efficient SAR Narratives: Beyond the 5 W's - 2015 Embracing High Risk Customers - 2016 Enterprise Risk Management: A Bank Perspective - 2015 Escrow Accounts A to Z - 2019 E-SIGN - Use It Write or Not at All - 2019 Establishing a Culture of BSA/AML Compliance - 2017 Extensions of Credit and the Bigger HMDA Picture - 2017 Fair Credit Reporting Act – Review and Update - 2017 Fair Lending - Do Your Lenders Know the Requirements? - 2018 Fair Lending for the Frontline - 2019 Fair Lending Hot Topics - Don't Get Burned! - 2016 Fair Lending - Internal Monitoring - 2014 Fair Lending Risks in Third Party Relationships: From Indirect Lending to Mortgage Services and Beyond - 2016 FCRA Tough Stuff - 2015 The FDCPA Proposal – Why You Can’t Ignore It! - 2019 Flood Insurance Fundamentals – Passing the next Compliance Exam - 2019 Final CDD Rule: The Nexus of BSA and Operations - 2017 Forgery, Altered Documents & Counterfeiting: What You Don't Know Can Hurt You - 2014 Freebies, Bonuses and Contests - 2019 Frontline Compliance Concerns - 2017 Garnishment of Protected Funds - 2019 Handling ACH Origination Exception Issues - 2014 Handling the Aftermath of a Critical Incident - 2019 Handling Difficult People - 2019 Handling Return Items - 2018 Harassment: What's Legal, What Isn't; What You Can and Cannot Do at Work - 2013 Heading in the Right Direction with the New HMDA - 2015 Hemp, CBD, Marijuana and Your Bank -- 2019 Status Update High Risk Customer Identification and Monitoring - 2016 HMDA Check Up - Laying the Groundwork for January 2018 HMDA Demographics - Reporting and Analyzing - 2017 HMDA and Dwellings – What’s New for 2018 HMDA Review – Answers to Common Revised HMDA Questions - 2018 HMDA Rule Revisions: Deep Exploration - 2016 HMDA - Soup to Nuts - 2016 Holds for Tellers - 2019 HOW TO: Auditing Bank Controlled DDAs - 2015 How to Develop a UDAAP Compliance Management System - 2012 HSAs for Employer Groups: What You Need to Know - 2017 Identifying Common Mistakes During the Appraisal Compliance Review - 2017 ID Theft Explosion: What you should be doing NOW - 2019 Implementing the New TRID Revisions - 2018 Implementing the Partial HMDA Exemptions - Get the Details - 2018 Important Check Issues - 2019 Incentives and Targets - After Wells - 2016 Insider's Guide to Operations Procedures - 2018 Integrated Disclosures 101 - 2015 Internal Fraud Investigations - 2016 Investigating Unauthorized EFT Activity - 2018 IRAs: From the Ground Up - 2019 IRA Update and Review - 2019 IRS Reporting Requirements: 1098s, 1099s, TINs and Backup Withholding - 2018 IRS Reporting and W-9 and W-8BEN - 2017 Is your BSA and AML program at RISK? - 2019 Just the FAQs — FinCEN’s Guidance on Beneficial Ownership and Customer Due Diligence - 2018 Keeping Bank Secrets: Things you Can Go to Jail for Telling - 2014 Knock Your In-House Compliance Training Out of the Park! - 2015 Last Minute Training Tips for BO and CDD - 2018 Lending Compliance Update - 2018 Lessons Learned - Recent Lending Compliance Enforcement Actions - 2019 Loan Fee Disclosures - 2017 The Loan Estimate: New Rules - 2018 Managing BSA risk of new payment methods - 2016 Managing UDAAP Risk - 2017 The Marijuana Banking Dilemma - 2018 Mastercard & Reg E Error Resolution - 2019 Mastering the Role of Personal Banker Legal Issues & Salesmanship - 2014 Managing Electronic Information - From A to Zettabyte - 2014 Military Lending – Banks Keep Getting it Wrong - 2019 Mobile Services Risk Management - 2016 Mobile Home Loan Compliance - 2016 Mortgage Lending Compliance - End to End - Pt. 1, 2, 3 & 4 - 2019 New Account Interview: Updated for New CDD Requirements - 2018 New BSA Officer Training - 2018 New CTR and New SAR - Line by Line - 2018 New Mortgage Servicing Rules – Successors in Interest and Bankruptcy - 2018 OFAC for Community Banks - 2017 OFAC Compliance in 2014: Examiners are expecting even more! OFAC Compliance in 2015 OFAC Compliance in 2019 - Latest Sanctions are the Most Complex Ever! Offloading Undesirable Customers - 2018 Opening Accounts for Marijuana Businesses: CIP, CDD, Risk and Monitoring - 2014 Opening Business Deposit Accounts-CIP and Beneficial Ownership - 2018 Opening Entity Accounts (updated for the new CDD rules) - 2016 Opening Foreign Business Accounts—CIP, CDD and Risk - 2019 Opening Nonprofit, Memorial, Donation, Association Accounts and more - 2015 "Over 40 Million Reasons" to Follow Proper Safe Deposit Procedures - 2014 Overdrafts – A Current View - 2018 Overdraft Protection Programs - 2017 The Payday Lending Rule – Special 1-HOUR Update! - 2019 The Payday Lending Rule – What you should be doing NOW! - 2019 Personal Accounts: Vital Questions 2016 Physical Security Risk Assessment - 2016 Popped Balloons - Alternate Strategies - 2016 Prepaid Accounts - 2018 Preparing for Examination under the Mortgage Servicing Rules: What We Know Now - 2018 Pre-submission HMDA Checkup - 2019 Private flood Insurance - The Final Rules - 2019 Private Banking for Community Banks - 2016 Property-related issues and HMDA - 2017 Real Estate Valuation in Today’s Marketplace - 2018 Red Flags for Identity Theft: Frontline Annual Training - 2015 Red Flags for Money Laundering--Frontline annual training - 2015 Regulation CC – July 2018 changes! Reg CC Amendments—a ONE HOUR Briefing - 2019 Reg E vs ACH Rules - 2016 Reg E Claims: Just do them right! - 2019 Reg O - Insider Lending - 2017 2017 Regulation By Enforcement Regulation Z, TRID, and Loans Features - 2017 Reporting Purchased Loans for HMDA 2017 and 2018 Reporting HMDA Action Taken for Conditional Approvals - 2019 RESPA - Those Pesky Section 8 Violations - 2018 Revised FFIEC Consumer Compliance Rating System - 2017 Safe Deposit Box Compliance - Handling Delinquent Boxes and Unclaimed Property - 2018 Safe Deposit "The Do's and Don'ts" - 2014 Safe deposit lawsuits: 25 lessons learned - 2017 Safe Deposit Liability Issues (2018 Update) Safe Deposit Regulatory Compliance & Legal Issues - 2014 Safely Banking Minors - 2018 S.A.F.E. Act - Auditing for Compliance - 2014 Same-Day ACH: Are you ready? - 2016 Same Day ACH – Preparing for More! - 2017 SAR: Line-by-Line - 2019 Section 8 Violations - They're Back - 2016 Security Blunders: Show and Tell 2019 Sex and the Workplace in the Wake of Recent Headlines - 2017 Signature Cards and Account Agreements - 2017 Skimmers & Hackers & Phishers...Oh My!!!! - 2014 Social Media & Compliance - 2019 Stop That Payment! - 2019 Sixty Critical Steps to Handle Delinquent and Abandoned Boxes - 2015 So, your customer has a trust! - 2017 Suspicious Activity Reporting - Frontline Staff Training - 2019 TCPA in 2019: Risks, Rules, & Regulation The New Mortgage Servicing Rules - 2017 Teller Compliance Issues: UCC 3 & 4 Issues, Reg CC and CTRs - 2016 The HIGHs of Banking Marijuana Related Businesses - 2016 Telling Your Customer to Take a Hike! - 12/2017 The Job of the Personal Banker - Covering the Basics - 2014 Thirty Important Steps to Audit your Safe Deposit Department - 2016 TIN/Name Mismatch Solutions - 2017 Top 10 Most Common TRID Issues - 2018 Top 15 Issues With the New HMDA Rules - 2018 Top Fifty (50) "Most Important" Safe Deposit Operating Procedures - 2019 Top Ten Most Frequent Flood Issues - 2018 2017 TRID Amendments TRID Audit Hot Spots - 2016 TRID for Construction Loans - What the CFPB Failed to Tell Us - 2015 TRID for Construction Loans - 2019 TRID for Construction Loans - Updated - 2016 Trump’s Impact on HSAs - 2017 UDAAP - Auditing for Fairness? Deception? Abuse? - 2015 UDAAP Reality Check - 2016 UDAAP – Take Charge of Complaint Management - 2014 UDAAP & Truth in Savings: 10 Common Errors - 2016 Unauthorized ACH Claims Management - 2016 Understanding and Managing Conduct Risk in Today’s Environment - 2019 Untangling the Web of Fee Disclosures - 2016 Vault Security & Disaster Recovery Essentials - 2019 Vendor Management Strategies - 2016 VISA and Reg E Error Resolution - 2019 Vital Questions on Business Accounts - 2016 What's All the Fuss About Escrows? - 2018 What Is Happening With HMDA? - 2018 What You Need to Know About the Revised Uniform Residential Mortgage Loan Application - 2019 When a customer dies … - 2019 Who’s Stealing Grandma’s Money? — Elder Financial Exploitation - 2019 Why Did CDD Deserve to be the 5th Pillar Rather Than CIP? - 2017 Why we do it …Operations - 2017 Wire Transfer Fraud Prevention Programs - 2019 Wire Transfer Fraud - $$$$$ - 2016 Writing Compliant Real Estate Evaluations Internally - 2016 You don't know X about Z - 2015 View all courses