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Course Description

“I cased that bank out for about two weeks before I decided to rob it.” Those words were spoken by a violent take-over robber who had carefully planned his crime with his accomplice.  He, like so many others, had taken time to scout out the perfect spot and believed he would get away with it. He was wrong. What makes one location more favorable than another in the eyes of a robber?  What can we do to deter robbers from choosing our office?  This webinar will not only cover these topics, but also the basic life-saving steps employees should take to remain safe when faced with a bank robbery bandit.  Every employee can play a role in prevention, and it is critical that all personnel are prepared and trained in the safest response methods.  Additionally, we will examine recent cases and discuss the latest FBI statistics. Attendees will learn various methods used by these criminals, how their observations of the event can be critical, along with essential actions to take following a robbery.  Employees of financial institutions must recognize the risk that exists but understand that knowledge and training are vital to surviving the event safely.

Program Highlights:

• Making your location more attractive to customers and less attractive to criminals 

• Physical security measures to reduce your risk 

• Safe opening procedures 

• Considerations at closing time 

• Examination of recent cases of robbery/kidnapping 

• Protecting you, your employees, and your family 

• Bank robbers: in their own words 

• Responding to different types of robberies 

• Latest robbery statistics 

• The high cost of complacency 

• Morning glory robberies 

• Proven methods of prevention 

• Are you putting yourself at risk? 

• Habits that endanger 


Carol Dodgen

Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Carol is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs. In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Questions and Answers