Frequently Asked Questions
Do I need to buy additional webinar licenses?
You should buy additional licenses if:
- You are using a subscription plan. Subscription plans prohibit sharing and group viewing.
- You purchased a webinar individually, but someone else needs to view the webinar without you present, or
- More than one person needs a certificate
What does a single license to a live or on-demand webinar buy?
Each webinar or subscription license comes with:
- An individual login to the webinar(s).
- One training certificate in the name of the login owner
These cannot be transferred.
Can my co-workers watch a webinar with me?
That depends on what type of license you have. Please make sure you understand what your license allows:
Individual webinars — YES
Live and on-demand webinars purchased individually may be viewed as a group in a conference room setting. (Only the login owner will receive a certificate of completion.)
Subscription webinars — NO
Subscription plans are NOT eligible for group viewing. Our All-Access Passports are priced at a deep discount for individual users. Additional licenses may be purchased for a nominal fee.
GROUP VIEWING OF WEBINARS ACCESSED BY SUBSCRIPTION IS STRICTLY PROHIBITED.
Can I share my login?
For security and privacy reasons, your login should be kept private.
Can my login be used in more than one browser at a time?
No. While you can log in to your account from different locations, it can't be used by multiple people to access a webinar.
How much is an additional license?
We recognize that it's not always feasible (or safe) to gather together to watch a webinar, so we sell additional licenses to our live and on-demand webinars in bundles for a nominal fee. You can also buy additional subscriptions at a steeply discounted rate.
Can I share my CD-ROM webinar with co-workers?
Yes. The CD-ROM may be checked out to individual employees to be viewed at their convenience from their own computer or workstation. Learn more >
NOTE: CD-ROMs are licensed for single workstation use. We do not license content for LMS systems. Uploading CD-ROM training content to a network is strictly prohibited.