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Course description

This webinar is designed to help financial institutions avoid losses related to check handling. It is not a comprehensive review of the uniform commercial code, Regulation CC, ACH rules or federal regulations affecting checks. Content focuses on the “pulse points” where losses are become recognizable or avoidable. The presentation’s purpose is to provide financial institution personnel with information relevant to points in the payment process so they can make decisions that minimize the risk of loss for both the financial institution and its clientele. 

Upon completion of this course, attendees will be able to:

  • evaluate existing operations and procedures to reduce risk of loss;
  • realize that the law governing checks is a commercial, not a consumer protection statute – it is intended to be fair, not protective; and
  • understand whether the law would allocate a loss to the financial institution or its customer, depending on the facts.


This program is designed for financial institution personnel who do not have a legal education, but who must design and implement procedures for handling foreign checks deposited and cashed as well as on-us checks presented for payment.  It is presented at the basic or introductory level.


John Burnett

John Burnett is a 1979 alumnus of the ABA National Compliance School, and served on its faculty for several years. He graduated with honors with the Class of 1990 from ABA's Stonier Graduate School of Banking, and is also a graduate of the BAIs and the Massachusetts Banker Associations Schools of Banking.John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company. John joined Glia Group, Inc. and the team in June, 2004. He is a frequent presenter of BOL Learning Connect webinars, and at BOL Conferences events.He was a member of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a former member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He served on ABA's Truth in Savings Task Force as Regulation DD was being written, and has served on several ABA and Massachusetts Bankers seminar panels.

Course curriculum

  • 1


    • Avoiding Check Losses

  • 2


    • Attendance Sheet

    • Slides

    • Materials

    • Questions and Answers