A to Z of Reg B – Basic Training -

Recorded on June 6, 2019   |   With Andy Zavoina

A to Z of Reg B – Basic Training -

With Andy Zavoina
  • 1 Video
  • 1 Multimedia
  • 1 Text
  • 1 PDF
  • 2.0 hrs
Course description

Your lenders and loan interviewers need to be intimately familiar with Reg B and the Equal Credit Opportunity Act’s requirements. Why? Because if they don’t know the law and the requirements, they are quite apt to violate them.

We read the occasional headlines about someone of one race (a protected class) getting a better rate than another when they seem equally qualified for the loan. Yes, that is discriminatory, whether it was intended or not. You hear less about a lender telling a pregnant co-applicant that her income won’t be included until she is back at work after having the baby, but this happens too.

But what you hear less about is the joint intent screw up, the loan interviewer who tells an applicant a loan can’t be made based on the qualifications just discussed and the commercial lender who doesn’t have time for Reg B because it is consumer protection and his borrowers are businesses. But getting joint intent matters, not denying an oral application matters, and knowing commercial applications are subject to Reg B matters, too.  You should worry about these things, because bank management worries about them, as do your directors and your examiners.

In this two-hour session we’ll visit the major and minor aspects of Reg B to give you a firm understanding, of what rules apply and when. We’ll discuss:

  • The purpose and intent of the Reg, making compliance easier;
  • General rules;
  • Prohibited bases for discrimination
  • Definitions with emphasis on an applicant and application;
  • Discrimination;
  • When and what information may be obtained from applicants;
  • Rules on when to send/disclose adverse action;
  • Monitoring information;
  • Appraisal rules;
  • And more.



Lenders, compliance officers, auditors, quality control reviewers, frontline lending and call center staff involved in taking applications and closing loans.

Course Curriculum

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A to Z of Reg B – Basic Training
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Andy  Zavoina
Andy Zavoina

Mr. Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in BankersOnline.com. He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for 37 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, BankCompliance.com and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address, andyz@bankersonline.com, or visiting http://www.bankersonline.com.