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Course description

During our webinar on deposit accounts for consumer customers, we will talk about the fundamental accounts such as Single Party, Multiple Party and Pay on Death.  Then we will move into issues such as minor accounts, social security accounts, guardianships, conservatorships and estates.  Opening and documenting the changing landscape of our customers lives accurately and legally is the goal of our financial institution. Learn how to open many different types of consumer accounts from birth to death.  We will cover Customer Identification Issues, Customer Due Diligence, OFAC, Insurance and legal paperwork.  You will receive checklists for each account, a summary matrix and a new accounts manual.


-Single Party Accounts, Multiple Party Accounts and PODs

-Power of Attorney documents

-Agents, convenience signers and authorized signers

-Rights at death

-Uniform Transfer to Minors Act

-Revocable Formal Trusts

-Irrevocable Formal Trusts

-Social security representative payee accounts

-Veterans Accounts


-Guardianships and Conservatorships


What you will receive:

600+ page new accounts manual


Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Materials

    • Questions and Answers


4 star rating

A lot of material! easy to follow

Robin Ryder

Thanks, great job.

Thanks, great job.

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5 star rating

New Consumer Accounts

Michelle Patana

A lot of information presented very concisely. Very good! Easy to listen to and follow. Great materials.

A lot of information presented very concisely. Very good! Easy to listen to and follow. Great materials.

Read Less