Course description

**New BONUS for 2024! Learn how to use the FFIEC calculator on a TRID loan!**  In the atlas of lending compliance, these are the waters marked “here be dragons”.  Learn to sail where few dare go and slay the dragons of intimidation and uncertainty.   Learn how to check the accuracy of a TRID loan’s APR using the FFIEC calculator and up your compliance game to next-level greatness.


In banking, there are two “Truth” laws:  

  • Truth In Savings Act
  • Truth In Lending Act


Congress passed these laws to ensure banks are being… well… truthful in the information they provide to customers.   Congress made sure to cover both sides of the banking house:  deposits accounts and loan accounts – and they were serious about it.  After all, failure to be less than truthful – even inadvertently – causes consumer harm.  Either the consumer isn’t earning the interest yield you told them they’d earn (APY), or they are paying a bigger interest rate than you told them they’d pay (APR).  

That is a problem – both as a violation with the law itself, and also with UDAP.  Lying is unfair and deceptive.  

Of course, bankers aren’t in the business of lying, and we sure aren’t looking to swindle the customer.   But we are human – and to err is human.   Moreover, the calculations for both APR and APY are downright complicated.  It can be difficult to even know you have a problem.  A reliance on vendor software doesn’t solve anything either – many errors are a result of GIGO – garbage in / garbage out.

TILA has severe consequences for making APR / Finance charge errors and then failing to correct them.   Indeed, it is no understatement that APR and FC understatements are to be taken seriously... civil and criminal liability is like that.  So, it is imperative to get it right – APR and Finance Charge accuracy is the central theme of the Truth In Lending Act, which officially made it a law for creditors to honor what they disclose.

What are we to do?

Luckily, there are official and reliable calculators for your free use! The FFIEC maintains both APR and APY calculators, and they are most helpful.  But I’ll be honest… they are also intimidating.  

Plus, did you know there is a Joint Agency Statement of Policy from 1998 that remains the de-facto instruction guide for making APR / Finance Charge restitution?! Do you know what it says?

This two-hour session will give you the practical knowledge to confidently understand:

  • APY accuracy:   Learn how to navigate the FFIEC calculator for determining APY accuracy on advertisements, disclosures, and periodic statements.


  • APR and Finance Charge accuracy: Figure out why, when, and how to determine if your figures are right.  If not, I’ll show you how to determine the right amount of reimbursement required, using the Agency’s Statement of Policy on Restitution and the FFIEC APR calculator. 


Walking step-by-step through case studies, you’ll come away with a better understanding of a subject that need not be intimidating.  You’ll be able to answer these questions:

  1. Why do I have to reimburse?  It was an unintentional error – can’t I just re-disclose?
  2. Is the FFIEC APR calculator the same as the old APRWin?  How do I use it?
  3. Do I have to cut a reimburse check for the borrower, or can I just credit the loan?


This is crucial information for you to know as a compliance professional.  I’ve been on the front lines of compliance for 20+ years, and I’ve lived these things.  I’ve implemented and been examined on these laws and have had to calculate restitution to reimburse real dollars back to the borrower.  I have the perspective and insight to share!



Rebekah Leonard

Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to "make clear, explain, throw light upon", and describes Rebekah's desire to illuminate the complexities of compliance with passion and fun. She's created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she's covered nearly all of it - customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor's degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006.

Course curriculum

  • 1


    • Watch Playback

  • 2


    • Slides

    • Materials

    • Questions and Answers