SOCIAL DISTANCE PRICING — We know it's not always possible to train in a group setting right now, so we're offering additional user logins for $25 each. If you need more than 5, contact us to purchase.

Have you completed this webinar? Please tell us what you think.

Course description

The Dodd-Frank Act recently expanded the topic from UDAP to UDAAP by adding rules for abusive acts or practices. Regulatory agencies have been placing increased attention on the topic for several years and that attention is expected to increase over the next several years. The purpose of this program is to help you to develop a complete compliance management system (CMS) for UDAAP.

A significant number of financial institutions have felt the sting of enforcement actions as a result of engaging in unfair deceptive or abusive acts or practices. When problems arise with UDAAP the regulators require the bank to develop a CMS. But don't wait until you are required by the regulators to develop your CMS. Develop it now. A well-developed CMS prevents UDAAP problems.

Program Content:

Upon completion of the program you will understand how to establish and maintain a fair lending training system by;

Develop a UDAAP risk assessment;
Develop a UDAAP policy and procedures;
Conduct and document UDAAP training; and
Develop and maintain a UDAAP internal audit/review program.

Find out How to Develop a UDAAP Compliance Management System that can reduce the risk that your bank will be cited for UDAAP violations, in this critically-important webinar from Jack Holzknecht and BOL Learning Connect.


Jack Holzknecht

Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 39 years. In Jack's 34 years as a trainer over 125,000 bankers (and many examiners) have participated in his live seminars and webinars. Jack's career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by several state bankers associations. He developed and delivered compliance training for the FDIC and OTS for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association. He is also a "BOL Guru."

Course curriculum

  • 1


    • How to Develop a UDAAP Compliance Management System

  • 2


    • Materials

    • Slides

    • Questions and Answers