FCRA Tough Stuff

With Mary Beth Guard Andy Zavoina and John Burnett

FCRA Tough Stuff

With Mary Beth Guard Andy Zavoina and John Burnett
  • 1 Video
  • 3 Downloads
  • 2.0 hrs
Course description

ICB Credit: 2.5 CRCM

The Fair Credit Reporting Act has been in effect since 1971, but has been amended substantially over the years, most notably via the FACT Act. Despite its longevity, questions and violations persist, particularly in tough economic times. When delinquencies became more common, reports to credit bureaus contained more negative information, and compliance errors came into focus. The rise of identify theft, fraud, and cyber crime have contributed to credit report pollution and bankers must tread carefully to avoid causing further harm to victims. Issues abound, ranging from what you can tell one joint applicant about the other applicant's credit, to when you should never use the FCRA adverse action form. This lively two-hour program will focus on common areas of confusion and trouble spots in FCRA compliance.

  • What constitutes a consumer report, a report from a nationwide consumer reporting agency, what's the distinguish and why does it matter?
  • when is it permissible to obtain a consumer report, and what about obtaining a consumer report on an individual involved in a business transaction?
  • What are the parameters for FCRA adverse action notices, and how do they differ from the Reg B adverse action notices?
  • What part of FCRA non compliance is costing companies millions of dollars?
  • What to do when information is wrong
  • and much more

Course Curriculum

Video
119:12
FCRA Tough Stuff
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Instructor

Mary Beth Guard Andy Zavoina and John Burnett
Mary Beth Guard Andy Zavoina and John Burnett

Mary Beth Guard currently serves as Executive Editor of BankersOnline.com, CEO of Glia Group, Inc. and Executive Editor of BankingQuestions.com. Since graduating from law school in 1980, Mary Beth has focused her work almost exclusively on the banking industry. Previously, Mary Beth served as EVP/General Counsel and COO for the Oklahoma Bankers Association, EVP of Specialized Services for Thomson Financial Publishing, and General Counsel for the Oklahoma State Banking Department. Mary Beth is on the advisory board for Bankers' Hotline. She has presented training programs for virtually every major national financial industry association, as well as more than a dozen state bankers associations and a host of other organizations. In addition, Mary Beth has written more than a thousand banking-related articles and is a BOL Guru.


Mr. Andy Zavoina, CRCM, is an Executive Vice President with the Glia Group, Inc., best known for its involvement with BankersOnline.com. He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for 35 years. Over 20 years were with a two-bank holding company that had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He has done loan workouts, has been a consumer, commercial and real estate lender and managed those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He is a BankersOnline Guru. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers. He has written articles and lectured on compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace to local, state and national associations across the U.S. and teaches basic compliance and compliance management.


John Burnett is a 1979 alumnus of the ABA National Compliance School, and served on its faculty for several years. He graduated with honors with the Class of 1990 from ABA's Stonier Graduate School of Banking, and is also a graduate of the BAIs and the Massachusetts Banker Associations Schools of Banking.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

John joined Glia Group, Inc. and the BankersOnline.com team in June, 2004. He is a frequent presenter of BOL Learning Connect webinars, and at BOL Conferences events.

He was a member of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a former member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He served on ABA's Truth in Savings Task Force as Regulation DD was being written, and has served on several ABA and Massachusetts Bankers seminar panels.

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