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Course description

COVID 19 is changing our industry and our thought process about opening of accounts.  How do we open business accounts and socially distance?  It may that your institution has mechanisms already available to be used like electronic signatures and documents.  It may be that you may build something to your online account opening process for personal accounts.  Whatever the case may be full on account opening online or some kind of hybrid we need to know what is available and how to get it electronically.  This program will facilitate a national discussion on what we need to know and do to keep our commercial customers moving forward with their decisions about account opening.

Program Highlights:

-Types of businesses and documentation available

-Developing an electronic checklist

-Uploading documents

-Signing documents through ESIGN and UETA

-Adding it to your Customer Identification Program

-Developing the online Customer Due Diligence Questionnaire

-Beneficial Ownership Certification

-Adding online account opening to your risk assessment

-Storage of driver’s licenses, imaging military ID—some things you cannot do

What you will receive:

-Checklist of things to do

-Checklist for each type of business

-50 State chart on documentation



Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Materials

    • Legal Entity Application

    • Questions and Answers