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Course description

cWith the outbreak of the CoronaVirus (COVID-19) and classification of a pandemic, now might be a good time to pull that Pandemic Plan off the shelf, update it and schedule a test.  It has been a few years since the last “pandemic” warning: In 1997 the Avian Influenza H5N1 virus emerged with outbreaks in 2003, 2014, and 2015; SARS first reported in 2003; MERS in 2012; and the Swine Flu outbreak in 2009 into 2010.The FFIEC initially issued Pandemic Preparedness Guidance on March 15, 2006, that basically just referenced the Federal government’s pandemic flu website.  On December 12, 2007, the agencies issues updated guidance in response to the Avian Influenza.  The Department of Health and Human Services updated their Pandemic Influenza Plan in 2009.The FFIEC issued a new Business Continuity Management Handbook in November of 2019; however, a discussion of pandemic planning is virtually non-existent.  Most recently, the FFIEC issued Interagency Guidance March 8, 2020 on Pandemic Planning, stating the updated guidance identifies actions that financial institutions should take to minimize the potential adverse effects of a pandemic.  They have also issued a statement on being prepared to assist your affected customers and community. 

So now is the time to review and revise your Plan.   This webinar will cover the most recent FFIEC and Industry guidance and best practices for the Pandemic Plan and preparedness.  We will also provide some ideas for test scenarios, once we are past the current pandemic.

What you will learn:

  • FFIEC guidance and expectations for Pandemic Preparedness
  • Best practices for developing the plan
  • Recommendations for pandemic planning
  • What you could be doing in the current environment and what others are doing
  • And more

Who Should Attend?

Information Security Officers, IT Managers, Risk Officers, Internal Auditors, Senior Management, Board, anyone involved in pandemic and business continuity planning.


Susan Orr

Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise. As an auditor and consultant, Susan is dedicated to assisting financial institutions in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist de novo institutions in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

Course curriculum

  • 1


    • Access Webinar

    • Access Webinar

  • 2


    • Slides

    • Questions and Answers