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Course description

Course deACH fraud losses continue to increase; faster settlement poses the potential for increased fraud occurrences and losses. Newer uses of ACH have also presented fraud and investigation challenges to banks.

Using actual cases, we will explore the most common and costly forms of fraud in the ACH Network, along with tips and techniques to investigate claims, and where appropriate recover losses. Cases include mobile payment fraud, accounts connected to third-party services, complaints of non-receipt of goods or services, fraudulent A2A, B2B and P2P payments, and more. We will also discuss technologies that seem quite promising in the fight against ACH fraud.

AAP and CERP credits available


Take-aways:

  • Regulator guidance and resources list
  • NACHA Operations Bulletin 03-2003
  • Internal training quiz with separate answer sheet
  • Written case studies for internal training (with separate answer sheet)

Instructor(s)

Rayleen Pirnie

Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in Missouri. She is a nationally recognized payments risk and fraud expert. Her programs educate financial institutions and businesses on topics ranging from payments fraud to information security. She is the author of several payments risk and fraud blogs geared toward helping organizations recognize threats and protect themselves from loss.Always interested in Risk Management, Rayleen has supported many notable organizations over the years. She is a member of the International Association of Financial Crimes Investigators, supporting their training programs since 1998. She sat on NACHA’s Risk Management Advisory group for two terms, and assisted with FSISAC’s first CAPP exercise. For 16 years Rayleen has spoken at national and regional conferences. Recent events include NACHAs Payments Conference, the American Bankers Association Risk Management Forum, the Security Matters annual conference at Murray State University, the Risk Management Association, and the Federal Reserve Bank of Kansas City Risk Management Conference.

Course curriculum

  • 1

    Webinar

    • ACH Fraud Investigations and Mitigation

  • 2

    Materials

    • Law Enforcement

    • Unauthorized ACH Activity

    • IRS Refund Return Opt-In Program

    • FFIEC Business Account Guidance

    • Slides

    • Scams and your Small Business

    • Quiz

    • Attendance Sheet

    • Questions and Answers