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Course description

Cyber-attacks and breaches dominate the media and are a significant focus of Regulators. Community banks are faced with the grim reality that a cyber-attack is inevitable; they are under siege by sophisticated attacks that often are financially driven.

 Community banks need a plan of action that extends far beyond a Disaster Recovery or Business Continuity Plan. They also need a Cyber Incident Response Plan; a tested, documented set of special procedures for continuing business when criminals don't want you to while balancing customer service. Cyber Incident Response Plans today have to consider a myriad of possible cyber-attacks and breach methods to ensure staff are prepared to mitigate unique threats, continue processing payments, and secure customer information.

This session analyzes critical components of a community bank's Cyber Incident Response Plan and provides recommendations on how to prepare all staff for when the inevitable situation occurs. From internal considerations to your external solution providers,  get a realistic view of how a cyber-attack can quickly spiral a typical day into complete chaos and financial loss without proper planning.

This session is appropriate for all institution staff; we all play a critical role in protecting the bank and account holders.

In this webinar, attendees will:

  • Learn about the unique challenges a cyber-attack has on a community bank.
  • Recognize areas where there is a need to balance security with customer service.
  • Identify the individuals who contribute to a strong Incident Response Team.
  • Isolate the critical components of Cyber Incident Response Plans, from Risk Assignment to assigning proper controls to risk.
  • Outline a communications strategy.
  • Understand the importance of War Games.
  • Categorize available resources for Plan development. Take-away:
  • Attendees will receive a Cyber Incident Response Plan Checklist to take back to the Incident Response Team to ensure all areas have been addressed.

Prerequisites: A basic understanding of cyber-crimes commonly committed against community banks. This session will not cover threats.

Risk Management, Vendor Management, Operations, Audit / Compliance, Information Security, Bank Management


Rayleen Pirnie

Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in Missouri. She is a nationally recognized payments risk and fraud expert. Her programs educate financial institutions and businesses on topics ranging from payments fraud to information security. She is the author of several payments risk and fraud blogs geared toward helping organizations recognize threats and protect themselves from loss.Always interested in Risk Management, Rayleen has supported many notable organizations over the years. She is a member of the International Association of Financial Crimes Investigators, supporting their training programs since 1998. She sat on NACHA’s Risk Management Advisory group for two terms, and assisted with FSISAC’s first CAPP exercise. For 16 years Rayleen has spoken at national and regional conferences. Recent events include NACHAs Payments Conference, the American Bankers Association Risk Management Forum, the Security Matters annual conference at Murray State University, the Risk Management Association, and the Federal Reserve Bank of Kansas City Risk Management Conference.

Course curriculum

  • 1


    • Cyber Incident Response Plans for Community Banks, Presented by Rayleen Pirnie

  • 2


    • Slides

    • Checklist

    • Questions and Answers