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Course description

During this webinar we will look at all the regulatory issues that affect the opening of consumer accounts, particularly the BSA Issues.  Our Customer Identification Programs (CIP) and Customer Due Diligence (CDD) form the foundation of account opening.  We will also look at the IRS issues, state law issues, disclosures and rights at death.  A comprehensive review of what you must do when opening and maintaining a consumer account.  

Program Highlights:

-What does it mean to identify your customer one time –Customer Identification Program (CIP)

-What has to be in the new account interview to satisfy—purpose and source questions

-Types of acceptable identification 

-SSN, EINs and ITINs—What is what?

-Single Party Accounts-CIP, CDD and death 

-Multiple Party Accounts WROS and WOROS

-What to do when a party dies

-What to do if a party is added to account 

-How to handle address changes and status changes

-How to open nonresident alien accounts and complete W-8BEN

- Minor Accounts 

-Power of Attorneys

-Payable on death accounts

-Who gets what consumer disclosure


What you will receive:

New Accounts Handbook


Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Materials

    • Questions and Answers