Course description


Every bank (small, intermediate small or large) would like to obtain an Outstanding CRA rating, but less than 10% of all  banks actually achieve this distinction. To receive an Outstanding CRA rating a bank must do everything necessary to obtain a Satisfactory rating, plus more. This program focuses on the "plus more." Our suggestion is to shoot for an Outstanding rating and settle for a solid Satisfactory rating. 


This program reviews:

  • Why a bank may want to seek an Outstanding CRA rating; 
  • The established criteria for an outstanding rating for each category of banks; 
  • The evolving criteria for obtaining an Outstanding rating under recent final regulations; 
  • The actual process of obtaining an Outstanding CRA rating; and
  • A review of the recent regulatory revisions. 



Achieving an Outstanding CRA involves a lot of work for very little payoff. We suggest banks do the work needed for an Outstanding rating but if the effort comes up a little short then settle for a solid Satisfactory rating. The failure to achieve a Satisfactory or Outstanding CRA rating can increase the difficulty in getting various applications approved by your federal regulator.  A lower rating results in additional work to restore the rating. This program provides the information needed to achieve the top CRA rating. Also:

  • The detailed manual is a great desktop reference; and
  • The presenter has decades of experience with this topic. 



Upon completion of this two-hour program participants understand:

  • How to obtain an Outstanding CRA rating; 
  • The established criteria for an outstanding rating for: 

             Large banks;

           Intermediate small banks (Intermediate Banks under new final OCC CRA rules);

          Small banks;

         Wholesale banks;

        Limited purpose banks; and

        A bank submitting a strategic plan.

       The evolving criteria for an outstanding rating under recent regulatory proposals;

         How the CRA Regulatory Rating process works;

       The role of CD activities in the current CRA Rating process; and

      The role of CD activities in recent regulatory proposals.



The program is designed for directors and senior management, management of the loan department, Compliance Officers, CRA Officers, marketing staff and auditors.  



Jack Holzknecht

Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 39 years. In Jack's 34 years as a trainer over 125,000 bankers (and many examiners) have participated in his live seminars and webinars. Jack's career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by several state bankers associations. He developed and delivered compliance training for the FDIC and OTS for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association. He is also a "BOL Guru."

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Materials

    • Slides

    • Questions and Answers


5 star rating


Stephanie Gill



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