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Course description

New FAQs on obtaining customer information and 25 Common Errors on Beneficial Ownership


The Financial Crimes Enforcement Network (FinCEN), in consultation with the federal functional regulators, issued three frequently asked questions (FAQs) regarding customer due diligence requirements for covered financial institutions. These FAQs clarify the regulatory requirements related to obtaining customer information, establishing a customer risk profile, and performing ongoing monitoring of the customer relationship in order to assist covered financial institutions with their compliance obligations in these areas.  In May 2018 the four elements of CDD included CIP, Beneficial Ownership, Customer Risk Rating and Monitoring.  How this is accomplished has been left up to the individual financial institution.  New FAQs reinforce the ability of financial institutions to accomplish this many different ways.  

During this webinar we will exam the new FAQs and how they may impact the new account opening processes.   We will also look at the common errors on beneficial ownership certification and maintenance.

What you will learn:

-What do we have to obtain on customers at account opening

-Do we have to treat certain groups of customers as high risk?

-New FAQs explain flexibility of account opening 

-25 Errors on Beneficial Ownership

-Certification and recertification of beneficial ownership

-Trusts as a customer, owner of business and certification 

-Foreign banks, foreign businesses and beneficial ownership

-Renewals on CDs and loans

-Pending legislation at the federal level to move beneficial ownership to FinCEN

What you will receive:

-CDD Handbook


Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Materials

    • Exam Manual

    • Legal Entity Application

    • Questions and Answers