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The safe deposit operation is a unique, fast-changing service in the financial industry.
It is the only product or service in which members of your staff do not know the value of a consumer's assets. As a result, every vault transaction can lead to considerable liability. Effective procedures and sound daily practices can counteract and minimize this risk. <strong>This seminar covers the "nuts and bolts" and the recommended day-to-day operating procedures for your institution.
Obtain answers to these questions and more to establish you own internal procedures.
- Why should keys to all unrented boxes be secured in locking key wallets?
- Why should renters be provided with a "No Insurance" disclosure form?
- Who should handle the renter's key and container during a box access?
- What tools (purchased on ebay) can open a renter's safe deposit box?
- What ten items must be included in a "New Safe Deposit Renter's Kit"?
- What liability exists if access is allowed "before or after" lobby hours?
- What five types of identification are needed on every new box rental?
- Why must safe deposit keys be maintained under strict dual control?
- What ten steps must be followed when granting access to a box?
- What ten steps must be performed when a renter closes a box?
- What are the four most important key control procedures?
- What are the four different styles of box rental contracts?
Safe Deposit "The Do's and Don'ts"
Questions and Answers