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Course description

It has now been over 2 years since the Mortgage Servicing Rules have been in effect and we have already had a technical amendment as well as several examination cycles of experience. Buried deep within these massive new regulations are very detailed rules touching on every aspect of your real estate loan servicing program. These rules may govern everything from the timing and content of your delinquent borrower contact to the initiation of foreclosure. 


Collecting on real estate loans has always been a unique aspect of your collections process. It requires special knowledge and skills to effectively maneuver a troubled borrower toward payment, modification or foreclosure. But our world is ever more complex today. Gone are the days when our primary concern was getting a regular payment. The mixture of potentially increasing interest rates, a changing real estate market and growing state and federal regulations have made this area a constant headache and minefield for potential problems.


 Is your bank ready for the next wave of examinations centered on the mortgage rules? Examiners across the regulatory spectrum have clearly revealed the exams will be more active in the mortgage servicing area and recent enforcement actions have laid out key regulatory targets. Join industry attorney and self-proclaimed “examination theorist” David Reed as he walks you through the new examination world order with wit and insight. 

This session will cover

  • Recent Examination Guidance and Enforcement Actions
  • New Bankruptcy Related Periodic Statements Changes
  • Outlining the Intersection of Rules, State Law and Secondary Market Requirements
  • Using Exam Findings and Avoiding Compliance Landmines

Who Should Attend This informative session is designed for executives, senior management staff, compliance, real estate lending, collections, internal audit, audit committee and anyone involved in real estate collections and loan servicing.

Instructor(s)

David Reed

Attorney, author, consultant and nationally recognized speaker, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to financial institutions concerning a variety of matters including the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections. He offers facilitation services and a full range of on-site training programs that can be delivered to the Board, executive team, managers or frontline staff. A former trial attorney and Vice President and General Counsel of a regional financial institution, Mr. Reed is particularly noted as an expert in the areas of financial institution operations, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy. He also serves as editor of several industry manuals. Mr. Reed received his undergraduate degree from Virginia Tech in 1986 and his Juris Doctorate from George Mason University School of Law in 1989. He is a Certified Compliance Officer and resides in Fairfax, Virginia with his wife Diane and their twin daughters.

Course curriculum

  • 1

    Video

    • Preparing for Examination under the Mortgage Servicing Rules: What We Know Now

  • 2

    Materials

    • Small Servicers and Key Provisions of the 2016 Mortgage Servicing Rule

    • Factsheet on Delinquency and the 2016 Mortgage Servicing Rule

    • CFPB Small Entity Compliance Guide

    • Slides

    • Webinar Q & A Document