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Course description

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

ATM skimming fraud losses have surged since 2013 and show no signs of curbing. Debit card compromises at ATMs located on financial institution properties jumped 174% in 3 months last year, and successful attacks at nonbank properties soared by 317% (FICO). It's one of the financial industry's fastest-growing electronic frauds. True losses are unknown; some sources put global skimming losses as high as $8 billion annually. The PCI Security Standards Council estimates each skimming case creates an average of $50,000 in losses per incident.

Skimming card data isn't restricted to ATMs. According to Trend Micro, in the third quarter of 2015, small and medium-sized businesses accounted for 45 percent of known incidents involving PoS malware. The staggering losses are often felt by the issuing bank when your customer uses their card at the affected merchant. Card payments have a lot of vulnerabilities, but many are easily overcome with just a few changes in how we handle our equipment and how we monitor for possible fraud.

This webinar will evaluate common skimming methods currently being employed by criminals and will evaluate options for banks to detect and minimize their exposure to fraud and loss. We will discuss physical and technological mitigation strategies to strengthen your ATM defenses, and isolate the common mistakes businesses make that frequently lead to a data compromise. We will also analyze why EMV will have little impact on losses by evaluating new, already seen schemes that occur at EMV-enabled ATMs so you can be prepared as you upgrade your terminals.

Key webinar topics include:

  • ATM Skimmers
    • How criminals frequently choose the ATMs
    • Detecting skimmers
    • What to do if you suspect a skimmer
    • Skimmer mitigation
  • How POS Skimmers and POS Malware affects a bank
    • See just how easy it is to infect or alter a POS terminal for fraud
    • Mitigation strategies to pass to business customers
  • Preparing for the future
    • New schemes already affecting EMV-enabled ATMs
    • Why EMV will not stop POS skimming fraud
    • Customer education

Attendees will be provided a valuable ATM Skimmer Defenses Guide that details physical and technological mitigation options, plus a Consumer Protection Guide to provide to your customers.

Any banking individual interested in protecting their bank from skimming losses, including branch personnel who have onsite ATMs, security, risk management, card investigations, ATMs, and Operations.


Rayleen Pirnie

Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in Missouri. She is a nationally recognized payments risk and fraud expert. Her programs educate financial institutions and businesses on topics ranging from payments fraud to information security. She is the author of several payments risk and fraud blogs geared toward helping organizations recognize threats and protect themselves from loss.Always interested in Risk Management, Rayleen has supported many notable organizations over the years. She is a member of the International Association of Financial Crimes Investigators, supporting their training programs since 1998. She sat on NACHA’s Risk Management Advisory group for two terms, and assisted with FSISAC’s first CAPP exercise. For 16 years Rayleen has spoken at national and regional conferences. Recent events include NACHAs Payments Conference, the American Bankers Association Risk Management Forum, the Security Matters annual conference at Murray State University, the Risk Management Association, and the Federal Reserve Bank of Kansas City Risk Management Conference.

Course curriculum

  • 1


    • Detecting and Mitigating Skimming Fraud Losses

  • 2


    • Slides

    • Tips to Manage the Threat of ATM Skimmers

    • Consumer Protection Guide

    • Questions and Answers