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Course description

(Reduce Your Liability & Provide Proper Box Renter Service)

Program Content:

Financial institutions are dealing with unprecedented and uncertain times and are now trying to assist all of their current box renters. Consumers are asking many questions and my nationwide clients are now requesting assistance and support to comply with these unique branch closing requirements.

Did you inherit this safe deposit responsibility and are now wondering what procedures must exist? Historically, this responsibility has been routinely passed from employee to employee with very little attention given to procedures and documentation. Unfortunately only after a nationwide COVID-19 pandemic disaster occurs does management turn its attention to this area.

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing your procedures and providing safe deposit box access when your branch is closed. Your speaker knows first hand what to look for; from the most common errors to the not so common, but potentially costly mistakes. This presentation will help you review and establish your own internal vault access procedures.

What You Will Learn:

This program will answer many thought provoking questions and address the following issues:

  • Should renters sign a release of liability affidavit before box access is permitted?
  • Does your lease agreement contain a correct emergency vault closing clause?
  • Is regulatory approval required if facility access is permitted to enter a box?
  • What thirty (30) important items could a renter want to remove from a box?
  • What type of box renter notification should be provided to your renters?
  • What liability might occur if safe deposit box access is not permitted?
  • What health concerns must we address when granting box access?
  • What notice should be posted on your branch lobby entry door?

NOTE: All of these questions, plus many more, will be answered in this timely presentation.

Who Should Attend?

This informative program will benefit branch managers, security officers, safe deposit supervisors, vault attendants, compliance officers, auditors and your in-house legal counsel.


Dave McGuinn

David McGuinn, President of Safe Deposit Specialists, is a former banker with over 45 years of safe deposit experience. He is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 350,000 safe deposit managers and personnel since 1969, and has served as President of the American Institute of Banking and the American, Texas and Houston Safe Deposit Associations. All four organizations have presented him with their President's Award for his dedication to the financial industry.Dave is a featured speaker for the American Bankers Association and the National Association of Federal Credit Union's TV network and has been interviewed by the Wall Street Journal, Dow Jones Money Watch, Bottom Line Financial, Washington Post, New York Magazine, Associated Press, Money Magazine, AARP, National Public Radio, CUNA, FDIC, Court TV, CNN, CBS, ABC and NBC Nightly News on current safe deposit issues.McGuinn has created numerous safe deposit operations, marketing, audit, security, disaster and compliance manuals, brochures, forms, training videos and Internet/audio training programs. His safe deposit products and training seminars are now recognized as the recommended standard for the financial industry. All of his safe deposit resource items can be reviewed at

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Questions and Answers