Attention - Military Lending Problems - 2022
Recorded on November 15, 2022
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The media headlines I have been seeing recently are both dunning banks for violating the SCRA in various ways or ensuring servicemembers understand their rights to benefits your bank pays for. In either case your bank needs to be aware of this environment. Whether you like it or not your bank has a military mission because the servicemembers who bank with you are as good as a protected class of borrowers. If you say, “we don’t have servicemembers,” while you may be correct today, will that be a correct statement tomorrow, do you know if any customers enlisted yesterday or were called to active duty? Regardless, your examiners want to see procedures so you’ll know how to react when you do have one, or a hundred.
When making a covered loan, you need to know who is in the military or a qualified dependent. So who are these borrowers and what’s a covered loan? You can’t avoid them anymore, you just CYA and march on. And banks just can’t seem to keep the SCRA straight. In this webinar, Andy will discuss the rules and how to comply with them to avoid violations of the law.
While many military lending enforcement actions are typically not against banks like yours, your examiners still want to see complete compliance. That means clearly understanding the compliance requirements of the MLA and SCRA and having effective lines of communication between affected areas in your institution, and well-designed policies, procedures, training and execution.
If you are not sure you have a complete understanding of the protections servicemembers have, this webinar is designed for you.
The MLA and SCRA protections extend beyond servicemembers, and in some cases beyond loans, reaching deposit accounts and even safe deposit boxes. The MLA affects you before you make a loan, while the SCRA largely impacts your existing relationships. We will discuss specific protections and early warning signals of problems that need to be addressed. You have an opportunity to learn from the mistakes of others.
You want to protect your customers; you also want to avoid problems with examiners who will want to discuss your policies and procedures for addressing servicemembers’ rights. You need to understand what your procedures must address, who must be trained, how to respond to inquiries, and more.
In this webinar we will review the rules addressing:
If you have a customer in the military, a reservist who could be activated or one who might enlist, if you have questions on when they can request an interest rate change or delay a foreclosure, join Andy for this two-hour webinar.
WHO SHOULD ATTEND:
As expected, Andy provides a lot of valuable information in an easy to understand format. The materials are very helpful to use throughout the year to answer...Read More
As expected, Andy provides a lot of valuable information in an easy to understand format. The materials are very helpful to use throughout the year to answer questions as they come up. Great value!Read Less
I was hoping for some more information on the covered loans within MLA. More specifically, loans secured by a boat, ATV, etc. I will use some of the links ...Read More
I was hoping for some more information on the covered loans within MLA. More specifically, loans secured by a boat, ATV, etc. I will use some of the links available to get more information.Read Less