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Course description

Continuing operations and the flow of payments when disaster strikes is nothing new to financial institutions. However, HOW you continue processing while under cyber-attack is very different from your response to other types of disasters. The decisions you make, from processing to communicating with customers, can significantly affect your institution’s risk and loss potential.

When a cyber incident occurs, it is critical that an institution has already tested and is prepared in advance to deal with this unique situation.

Using virtual tabletop exercises, attendees of this session will test their operational Incident Response Plans using various attack scenarios to determine if their current Plan can withstand the simulated attack situation.

You will gain a better understanding of how you can strengthen your institution’s response, protect account holders from devastating losses, and secure your institution’s reputation.

This webinar will cover:

  • How cyber-attacks are often smoke-screens for a more nefarious fraud.
  • How a cyber-attack can affect processing.
  • Unique incident response from an Operations perspective.
  • The Do's and Don'ts of processing while under attack.
  • Communicating with account holders and approving transfer requests.

Who Should Attend:
Risk Management, Vendor Management, Operations, Audit / Compliance, Information Security, Bank Manageme


Rayleen Pirnie

Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in Missouri. She is a nationally recognized payments risk and fraud expert. Her programs educate financial institutions and businesses on topics ranging from payments fraud to information security. She is the author of several payments risk and fraud blogs geared toward helping organizations recognize threats and protect themselves from loss.Always interested in Risk Management, Rayleen has supported many notable organizations over the years. She is a member of the International Association of Financial Crimes Investigators, supporting their training programs since 1998. She sat on NACHA’s Risk Management Advisory group for two terms, and assisted with FSISAC’s first CAPP exercise. For 16 years Rayleen has spoken at national and regional conferences. Recent events include NACHAs Payments Conference, the American Bankers Association Risk Management Forum, the Security Matters annual conference at Murray State University, the Risk Management Association, and the Federal Reserve Bank of Kansas City Risk Management Conference.

Course curriculum

  • 1


    • Cyber Attacks: What Ops is doing now

  • 2


    • Slides

    • Characteristics of DDoS attacks

    • Case Studies