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Course description

Whether it’s a bookkeeper struggling with gambling addiction or a teller dealing with crushing credit card debt, sometimes the only way out is to take advantage of lax internal controls and start accessing unsuspecting customer accounts for easy cash.  One of the most delicate types of investigations we must conduct is suspected cases of insider abuse. On one hand we want to protect the institution and its customers from loss and on the other, not tip off the insider that we suspect something is wrong until we complete our investigation. Matters are even further complicated if the insider is a trusted and beloved employee.  This session will provide suggestions and processes for managing internal investigations and SAR reporting responsibilities.

This eye opening 60 minute webinar will discuss employee theft cases taken straight from the headlines as well as real life internal investigations conducted by the speaker.   The session will review commonalities that exist with insider abuse cases, as well as red flags to be aware of.   We will also discuss preventative measures your institution can take to ensure your institution does not fall victim to these crimes.  This session will also cover common insider abuse scenarios and provide guidance on strengthening internal controls as well as SAR filing responsibilities.



Robin Guthridge

Robin has a strong background in Bank Secrecy Act (BSA) compliance, leadership, and sales management. In addition to performing BSA examinations and validations of automated surveillance monitoring systems, she provides high level consultations regarding all aspects of the BSA and assists institutions with post examination remediation and enforcement action resolution. Robin is a sought-after speaker for local, state, and national industry events and provides customized BSA and deposit compliance training solutions. Her firsthand experience working in the financial services industry allows Robin to provide meaningful insight and helpful recommendations in the areas of BSA, Title 31, and deposit compliance. Her goal is to exceed expectations with every contact.

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Questions and Answers