SOCIAL DISTANCE PRICING — We know it's not always possible to train in a group setting right now, so we're offering additional user logins for $25 each. If you need more than 5, contact us to purchase.

Have you completed this webinar? Please tell us what you think.

Course description

"Oh what a tangled web we weave"... Walter Scott was referring to the web woven by people who intend to deceive others. The CFPB has created a "tangled web" while crafting regulations intended to prevent deception. This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

The proper disclosure of fees on consumer loan transactions is more complicated than ever.

This program explains:

  • Which fees are included in or excluded from the:
    • Finance charge, per 1026.4
    • Annual Percentage Rate (APR), per 1026.22
    • Total Points and Fees, per 1026.32
    • Military Annual Percentage Rate (MAPR), per the Department of Defense's 232
  • The TRID Tolerance rules contained in 1026.19; and
  • The proper disclosure of fees on the Loan Estimate and Closing Disclosure, per 1026.37 and .38.

Please note that the program materials include a list of examples of specific fees outlined in the regulation.

Violations of any of the requirements listed above may result in:

  • Regulatory reimbursement;
  • Consumer lawsuits;
  • Regulatory cures;
  • Higher liability from the failure to meet QM standards; and
  • Civil monetary penalties.

This program provides the information needed to fully understand the rules and to avoid the liability-inducing problems.


Upon completion of the program, participants understand that improper fee disclosure may result in violations. In some cases a violation of one section may result in one or more violations of other sections. It is a tangled web. For example:

  • A violation of the finance charge rules contained in 1026.4 may also cause a violation of the disclosure requirements in 1026.18 or 1026.38 since the finance charge is included in those disclosures;
  • Improper categorization of fees on the TRID disclosures contained in §1026.37 and .38 may result in a violation of the tolerance rules contained in 1026.19;
  • Failure to follow the APR calculation rules contained in 1026.22 may result in
    • The incorrect APR appearing in the disclosures contained in 1026.18, 1026.32, 1026.37 or 1026.38;
    • Inadvertently triggering coverage of 1026.32;
    • An inaccurate calculation of the rate spread disclosed on the HMDA LAR and used to determine the applicability of the high-cost mortgage loan rules contained in 1026.32 and the higher-priced mortgage loan rules contained in 1026.35; or
    • The incorrect disclosure of the HOEPA status disclosed on the HMDA LAR;
    • An inaccurate determination of the higher-priced covered transaction status of a loan for purpose of determining which a transaction achieves safe harbor or presumption of compliance status for the ability to repay rules in Section 1026.43;
  • Failure to properly calculate the total points and fees as prescribed by the high-cost mortgage loan rules contained in 1026.32 can;
    • Inadvertently trigger 1026.32 coverage;
    • Violate the disclosure rules contained in 1026.32;
    • Result in an incorrect entry on the HMDA LAR; and
    • Blow the Qualified Mortgage status for purposes of 1026. 43; or
  • Failure to follow TRID rules contained in 1026.38 may result in the incorrect disclosure of the total of all itemized amounts that are designated borrower-paid at or before closing on HMDA LAR.

Webinar Reviews:

It was very informative and well presented - BelindaKraus

Very well documented - BANKPDS

It was a good refresher. - darcie1


Compliance Gurus

Jack Holzknecht and Kelly Owsley

Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 39 years. In Jack's 34 years as a trainer over 125,000 bankers (and many examiners) have participated in his live seminars and webinars. Jack's career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by several state bankers associations. He developed and delivered compliance training for the FDIC and OTS for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association. He is also a "BOL Guru."Kelly M. Owsley, CRCM is Director of Training Services for Compliance Resource, LLC. Kelly's career in banking began in 2000. Since then she has worked for financial institutions ranging in asset size from $250 million to $3 billion. Kelly has worked in numerous areas of the financial services industry including retail branch management, lending, product development and training. In addition, Kelly spent three years in a training and development role with CUNA Mutual Group servicing the largest credit union in the United States. Most recently, she served as the Vice President of Compliance, BSA Officer, and CRA Officer for a community bank in Kentucky where she was responsible for implementing and training all compliance related topics. Kelly holds a Bachelor of Science degree in Accounting from the University of Kentucky and is a Certified Regulatory Compliance Manager.

Course curriculum

  • 1


    • Loan Fee Disclosures

  • 2


    • Slides

    • Materials