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Course description

Cash Recyclers, Pod Banking and ITMs have become the future for financial institutions.  With all new products and concepts many institutions make their plans by adopting procedures recommended by salespeople — procedures that could result  in dangerous security situations.  This fast-moving program starts with Pod Banking. We’ll discuss  how to design a pod branch, showing photos of what banks have done wrong and what they have done right.  If the reason you are building a pod branch is to modernize your facility you have already made your first mistake. Learn what the driving concepts should be when considering a pod design.  

Next, we move to cash recyclers. Here again, many financial institutions have followed a salesperson’s advice on installation.  The problem is —  the salesperson may never have faced a robbery situation or had training on how a criminal thinks!  This segment of our program will deep dive into how a financial institution should set up dual control, alarm systems and proper training of the staff for cash recyclers.  Camera systems to install at your location should be considered carefully.  Learn where your cameras should be placed to obtain the best video for information security as well as robbery.  

Interactive Teller Machines or the baby boomer ATM should be placed in locations where a financial institution wishes to reduce staff and extend operating hours. Learn where to implement an ITM and how to properly install it in this new environment. Finally, we will review special apps for opening and closing your offices, so staff feel safe in working for you.  Don’t let your lack of knowledge in this area place you in the courtroom!

Objectives:

  1. Security using a cash recycler isn’t just plug and play! Know what you should be achieving. 
  2. Learn about apps available to protect your financial institution.
  3. Learn about the technologies that are changing the banking world!
  4. Know the special procedures necessary to implement in pod branches!

 

Instructor(s)

Barry Thompson

Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions.Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court. As a security specialist for America’s Community Bankers*, Thompson was involved in all phases of organizing the National Operations, Technology and Security Conference, including designing and overseeing the conference’s security track, hiring conference speakers, and writing the conference manual. Barry is an in-demand, internationally-recognized speaker where he has made fraud, theft, and security presentations to groups throughout the country, in Europe, and at the United Nations. Recognizing the increasing importance of compliance in the banking industry, he became a Certified Regulatory Compliance Manager in 1997. Barry has attended prestigious schools held by the American Bankers Association and America’s Barry Thompson “The Fraud Educator” Biography Community Bankers*. Among them are the National Trust School, held at Northwestern University, the National Compliance School, held at the University of Oklahoma and Emory University, and the Investment School at Fairfield University. He has put his knowledge and expertise to use as an instructor for both the Credit Union National Association’s Security Institute and the Tennessee Bankers Association’s Southeastern School of Banking held at Vanderbilt University. Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications. Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media and bank robbery. To date, he has trained more than 26,000 financial professionals—and growing.

Course curriculum

  • 1

    Webinar

    • Access Webinar

  • 2

    Materials

    • Slides

    • Materials

    • Questions and Answers

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