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Course description

Are your institution's safe deposit procedures good enough to protect the

institution from huge losses in lawsuits? Are your staff members insisting upon

sticking to proper procedures, or letting things slide in the name of "customer


Do your safe deposit controls reflect current 

industry best practices? Dave McGuinn's update on Safe Deposit Liability Issues 

will both grab your attention and give you the information you need to help your 

institution avoid mistakes that can lead to huge losses in court. 

Recently financial institutions have experienced large 

disappearance claims and significant lawsuits which resulted in over $40,000,000 

in nationwide claims and expensive litigations. 

What did they do 

wrong? Most of these disappearance claims and lawsuits are a direct result of 

insufficient employee training, incorrect box drilling and safekeeping 

procedures, unauthorized vault access, improper box relocations, flooded vaults, 

sloppy record retention and the news media coverage that inevitably follows. 

Regardless of the size of your safe deposit operation, this presentation 

provides a realistic and well-organized method of reviewing your procedures 

before a lawsuit occurs. Your presenter knows firsthand what to look for, from 

the most common errors to the not so common, but costly mistakes. This program 

will help you review specific and critical internal procedures. 

How can 

you avoid these claims, lawsuits and media coverage? Review the following 

questions. This seminar provides the answers and procedures to help reduce 

future litigation.

    • What terrible things could happen if you're leaving anyone in your vault alone?
    • Why are numerous safe deposit disappearance claims occurring recently?
    • How did granting a small favor create a $2,140,000 disappearance claim?
    • How did poor "Box Relocation" procedures cause a $5,500,000 lawsuit?
    • How could Hurricane Katrina create many lawsuits over six years later?
    • What thirty questions will always be asked in any safe deposit lawsuit?
    • Why was an institution sued for $30 million after an internal box theft?
    • Why did sloppy box drilling procedures create a $4,500,000 lawsuit?
    • Have you seen the locksmith tools that will open boxes in seconds?
    • What made CBS create three recent safe deposit TV specials?
    • Are you leaving anyone in your vault alone? "BIG MISTAKE!"


Should Attend:
This informative program is designed to update

safe deposit supervisors, vault attendants, cashiers, branch managers,

compliance officers, auditors, training directors, security officers, new

account personnel and your in-house legal counsel. 


Dave McGuinn

David McGuinn, President of Safe Deposit Specialists, is a former banker with over 45 years of safe deposit experience. He is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 350,000 safe deposit managers and personnel since 1969, and has served as President of the American Institute of Banking and the American, Texas and Houston Safe Deposit Associations. All four organizations have presented him with their President's Award for his dedication to the financial industry.Dave is a featured speaker for the American Bankers Association and the National Association of Federal Credit Union's TV network and has been interviewed by the Wall Street Journal, Dow Jones Money Watch, Bottom Line Financial, Washington Post, New York Magazine, Associated Press, Money Magazine, AARP, National Public Radio, CUNA, FDIC, Court TV, CNN, CBS, ABC and NBC Nightly News on current safe deposit issues.McGuinn has created numerous safe deposit operations, marketing, audit, security, disaster and compliance manuals, brochures, forms, training videos and Internet/audio training programs. His safe deposit products and training seminars are now recognized as the recommended standard for the financial industry. All of his safe deposit resource items can be reviewed at

Course curriculum

  • 1


    • "Over 40 Million Reasons" to Follow Proper Safe Deposit Procedures

  • 2


    • Slides

    • Questions and Answers