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Course description

The FFIEC released a complete re-write of the Business Continuity Planning booklet on November 14, 2019 titled Business Continuity Management.  The new Booklet not only changes the name from Business Continuity Planning to Business Continuity Management but also describes the principles and practices for managing business continuity and incorporates regulator expectations for resiliency with third party service providers.  In addition to focusing on business resiliency with third parties, the Booklet address the institution’s resilience through the enterprise risk management (ERM) perspective.  ERM takes technology, operations, communication, training, testing, and maintenance into consideration.  This webinar will consist of an overview of the new BCM Booklet and provide insight in how to develop your BC Management Program.  


  • Roles and responsibilities
  • Business impact analysis
  • Risk assessment process
  • Business resiliency
  • Third party resiliency
  • Training
  • Testing


Susan Orr

Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise. As an auditor and consultant, Susan is dedicated to assisting financial institutions in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist de novo institutions in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

Course curriculum

  • 1


    • Access Webinar

  • 2


    • Slides

    • Questions and Answers