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Webinars about Operations
NEW - Mastercard & Reg E Error Resolution
Presented on October 16, 2019
Instructor:
Brian Crow
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NEW - Vault Security & Disaster Recovery Essentials
Recorded on October 3, 2019
Instructor:
Dave McGuinn
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NEW - DEPOSIT ACCOUNTS: Closings and Changes
Recorded on September 24, 2019
Instructor:
John Burnett
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NEW - Flood Insurance Fundamentals – Passing the next Compliance Exam
September 17, 2019
Instructor:
Susan Costonis
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NEW - A Banker's Responsibility under FCRA
September 5, 2019
Instructor:
Jack Holzknecht
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NEW - Lessons Learned - Recent Lending Compliance Enforcement Actions
Recorded on August 28, 2019
Instructor:
Jack Holzknecht and Robin Cooper
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NEW - Handling the Aftermath of a Critical Incident
September 4, 2019
Instructor:
Barry Thompson and Arvin Clar
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2017 HMDA Process Changes: What You Need to Know
Recorded on November 17, 2016
Instructor:
Kathleen Blanchard
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25 Critical Errors on Beneficial Ownership
Recorded on December 5, 2018
Instructor:
Deborah Crawford
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2019 Providing Accurate and Timely Adverse Action Notices
Recorded on May 22, 2019
Instructor:
Jack Holzknecht
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ACH Fraud Investigations and Mitigation
Recorded on July 30, 2019
Instructor:
Rayleen Pirnie
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Accounts for NRAs -- IRS rules have changed
Recorded on February 13, 2018
Instructor:
Deborah Crawford
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ACH Sticky Situations: Handling Consumer ACH Disputes
Recorded on March 12, 2019
Instructor:
Rayleen Pirnie
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Advanced ACH: Death Notification Entries and Reclamations: A Banks Responsibilities
Recorded on April 17, 2019
Instructor:
Rayleen Pirnie
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Advanced Business Accounts-Complicated Issues and Simple Solutions
Recorded on August 14, 2014
Instructor:
Deborah Crawford
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AML - Monitoring Those High-Risk Customers
Recorded on December 8, 2015
Instructor:
Patricia Cashman
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Analyzing and Accepting Powers of Attorney
Recorded on July 31, 2018
Instructor:
Mary Beth Guard
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Annual OPERATIONS Compliance Recap - 2019
Recorded on January 15, 2019
Instructor:
John Burnett
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Answer HSA Questions with Confidence
Recorded on February 2, 2015
Instructor:
Whitney Johnson
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Applications and Applicants – What you must know
Recorded on September 6, 2018
Instructor:
Andy Zavoina
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Attention: New military lending rules of engagement
Recorded on April 26, 2016
Instructor:
Andy Zavoina
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Auditing for the "Orphan" Compliance Regulations
Recorded on October 27, 2015
Instructor:
Patricia Cashman
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Automated Monitoring Systems: Implementation to Validation
Recorded on August 20, 2016
Instructor:
Brian Crow
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Bank Accounts for Babies, Kids, Teens
Recorded on August 23, 2017
Instructor:
Mary Beth Guard
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A Banker’s Guide to Important Check Issues
Recorded on May 30, 2018
Instructor:
Mary Beth Guard
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Bank Obligations to ID Theft Victims
Recorded on January 24, 2018
Instructor:
Mary Beth Guard Andy Zavoina and John Burnett
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A Banker's Responsibility for Fair Credit Reporting Act Compliance
Recorded on October 31, 2018
Instructor:
Jack Holzknecht
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Banking Third Party Payment Processors
Recorded on July 28, 2016
Instructor:
Deborah Crawford
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Beyond Disaster Recovery: Cyber Incident Response
Recorded on May 16, 2018
Instructor:
Rayleen Pirnie
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BSA Annual Staff Training --Updated for Beneficial Ownership
Recorded on April 17, 2018
Instructor:
Deborah Crawford
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Business Accounts—Beyond the Basics
Recorded on July 17, 2019
Instructor:
Deborah Crawford
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Business Accounts Documentation and Procedures with Beneficial Ownership
Recorded on December 14, 2017
Instructor:
Deborah Crawford
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Business or Consumer Purpose, That Is the Question!
Recorded on July 16, 2015
Instructor:
Kathleen Blanchard
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