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Webinars about Operations

New - Managing Complaints and UDAAP - 2020
Presented on May 20, 2020
Instructor: Andy Zavoina
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New - Limits on Savings Account Transfers – An Update
Recorded on May 18, 2020
Instructor: John Burnett
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New - Safe Deposit Access in a COVID-19 Closed Branch
Recorded on May 12, 2020
Instructor: Dave McGuinn
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New - COVID-19 Means Increased Risk for Banks
Recorded on May 6, 2020
Instructor: Rayleen Pirnie
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20 Internal Fraud Errors to Avoid
Recorded on December 12, 2019
Instructor: Barry Thompson
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2018 HMDA Requirements
Recorded on March 2, 2017
Instructor: David Dickinson
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2017 HMDA Process Changes: What You Need to Know
Recorded on November 17, 2016
Instructor: Kathleen Blanchard
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2019 Providing Accurate and Timely Adverse Action Notices
Recorded on May 22, 2019
Instructor: Jack Holzknecht
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25 Critical Errors on Beneficial Ownership
Recorded on December 5, 2018
Instructor: Deborah Crawford
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50 Key Safe Deposit Procedures
Recorded on June 14, 2017
Instructor: Dave McGuinn
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ABCs of HSAs
Recorded on August 11, 2015
Instructor: Whitney Johnson
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A Banker's Responsibility under FCRA
Recorded on September 5, 2019
Instructor: Jack Holzknecht
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The ABC's of Policies
Recorded on August 28, 2018
Instructor: David Reed
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ACH 101: A Primer for Every Bank Employee
Recorded on February 27, 2020
Instructor: Rayleen Pirnie
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ACH 201: Rules, Regs and Laws
Recorded on April 28, 2020
Instructor: Rayleen Pirnie
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Achieving Teller Excellence
Recorded on May 26, 2016
Instructor: Honey Shelton
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ACH Basics Bundle
Recorded on April/May 2017
Instructor: Rayleen Pirnie
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Accounts for NRAs -- IRS rules have changed
Recorded on February 13, 2018
Instructor: Deborah Crawford
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ACH Sticky Situations: Handling Consumer ACH Disputes
Recorded on March 12, 2019
Instructor: Rayleen Pirnie
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ACH Fraud Investigations and Mitigation
Recorded on July 30, 2019
Instructor: Rayleen Pirnie
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ADA Website Compliance - 2020
Recorded on January 9, 2020
Instructor: Carly Souther
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Advanced ACH: Death Notification Entries and Reclamations: A Banks Responsibilities
Recorded on April 17, 2019
Instructor: Rayleen Pirnie
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Advanced Business Accounts-Complicated Issues and Simple Solutions
Recorded on August 14, 2014
Instructor: Deborah Crawford
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Advertising - Dun Right - 2019
Recorded on September 12, 2019
Instructor: Andy Zavoina
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Alert! COVID-19 Affects IRAs in 2020
Recorded on April 22, 2020
Instructor: Deborah Crawford
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Alert! Hemp Guidance Released
Recorded on January 31, 2020
Instructor: Deborah Crawford
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Alert! IRA Changes effective January 1, 2020
Recorded onJanuary 24, 2020
Instructor: Deborah Crawford
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AML - Monitoring Those High-Risk Customers
Recorded on December 8, 2015
Instructor: Patricia Cashman
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Analyzing and Accepting Powers of Attorney
Recorded on July 31, 2018
Instructor: Mary Beth Guard
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Annual OPERATIONS Compliance Recap - 2020
Recorded on January 14, 2020
Instructor: John Burnett
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Annual LENDING Compliance Recap - 2020
Recorded on January 29, 2020
Instructor: Andy Zavoina
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Answer HSA Questions with Confidence
Recorded on February 2, 2015
Instructor: Whitney Johnson
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Applications and Applicants – What you must know
Recorded on September 6, 2018
Instructor: Andy Zavoina
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Attention - Military Lending - 2020
Recorded on February 20, 2020
Instructor: Andy Zavoina
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Auditing Deposit Accounts
Recorded on July 25, 2012
Instructor: Andy Zavoina
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Auditing HMDA
Recorded on June 11, 2014
Instructor: Patricia Cashman
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Auditing for the "Orphan" Compliance Regulations
Recorded on October 27, 2015
Instructor: Patricia Cashman
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Avoiding Check Losses
Recorded on April 16, 2019
Instructor: John Burnett
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Automated Monitoring Systems: Implementation to Validation
Recorded on August 20, 2016
Instructor: Brian Crow
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A to Z of Reg E – Basic Training - 2019
March 19, 2019
Instructor: Andy Zavoina
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A to Z of Reg E - 2020
Recorded on April 21, 2020
Instructor: Andy Zavoina
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Auditing Websites
Recorded on November 8, 2019
Instructor: Andy Zavoina
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A Banker’s Guide to Important Check Issues
Recorded on May 30, 2018
Instructor: Mary Beth Guard
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Bank Accounts for Babies, Kids, Teens
Recorded on August 23, 2017
Instructor: Mary Beth Guard
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A Banker's Responsibility for Fair Credit Reporting Act Compliance
Recorded on October 31, 2018
Instructor: Jack Holzknecht
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Bank Obligations to ID Theft Victims
Recorded on January 24, 2018
Instructor: Mary Beth Guard Andy Zavoina and John Burnett
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Banking Myths Dispelled
Recorded on November 29, 2017
Instructor: Mary Beth Guard
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Banking Third Party Payment Processors
Recorded on July 28, 2016
Instructor: Deborah Crawford
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Bankruptcy 101
Recorded on September 2014
Instructor: Sam Ott
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Beyond Disaster Recovery: Cyber Incident Response
Recorded on May 16, 2018
Instructor: Rayleen Pirnie
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The Beginning Security Officer - 2018
Recorded on July 12, 2018
Instructor: Barry Thompson
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BSA Annual Training
Recorded on September 25, 2018
Instructor: Deborah Crawford
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BSA Annual Staff Training --Updated for Beneficial Ownership
Recorded on April 17, 2018
Instructor: Deborah Crawford
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Building a BSA Training Program
Recorded on April 7, 2015
Instructor: Deborah Crawford
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