Course description

 

Is your front line a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution's annual training requirements. It also helps the front line understand that we can be fined and sued if we do not follow our regulatory responsibility. During the webinar, each regulation will be discussed spotlighting the frontline issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from zero to hero with your regulators.

Covered Topics:

  • Expedited Funds Availability Act (Reg CC) Update on Holds and Disclosures
  • Electronic Funds Transfer Act (Reg E) revisions and understanding your customer’s rights on unauthorized access
  • Regulation D - Six transaction limitations and FDIC disclosures on interest-bearing accounts
  • Truth in Savings Act (Reg DD) - Spotlight on disclosures and answering customer questions about rates and APY
  • Bank Secrecy Act (BSA)  - Annual training requirements plus CTRs, SARs and DOEP date fields
  • Disclosures


Who Should Attend

This webinar will benefit compliance officers, customer service representatives, new accounts representatives, personal bankers, telephone call centers, training, branch operations, branch administration, branch managers, assistant branch managers.

 

 

 

Instructor(s)

Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Course curriculum

  • 1

    Webinar

    • Access Webinar

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