Auditing Your Bank's Web Site for Compliance
Presented by:
Andy Zavoina

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Don't "publish" mistakes for the world to see.

Why - Is your web site breaking the law? Are you?
How many times have violations misled consumers?
Are there Fair Lending problems which could impact your CRA rating?
Might you be violating children's protection laws by collecting information?

Because - Yes, even the simplest of Web pages can violate the law and page counters can tell your regulator how many times this violation has been seen. Just because you saw it on a big bank's site doesn't mean it is OK. You must understand the rules.

What you will learn - Join Andy Zavoina, CRCM, for a two-hour review of:
  • what should be audited on your web site
  • how to do this effectively, and how often
  • what are common violations
  • the basics of electronic disclosures on your site
  • what triggers E-Sign and UETA requirements
  • FFIEC E-Banking review procedures
  • what process should you use to implement web site changes
Additional benefit - Your program materials will include workpapers to complete a thorough audit of your Website. The program includes practical examples of what to look for to avoid violations and manage change.

Who Should Attend:
Compliance professionals
Webmasters
Marketing
Operations, Lending and any other personnel who help with web site content, change and maintenance.

Risks are increasing as banks increase the functionality of their sites and customers go to your URL more than your branch. Manage your Website's compliance with confidence.

About the speaker:
Andy Zavoina
Mr. Andy Zavoina, CRCM, is a consultant with the Glia Group, best known for its involvement with Bankers Online.com.

Andy has been in finance and banking for 22 years. Over 20 years were with a holding company with two Central Texas community banks that had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. After starting in loan workouts, Mr. Zavoina has been a consumer, commercial and real estate lender and managed those departments as well as being the banks' first Webmaster. He was responsible for compliance management, auditing, and training for both banks.

Andy is a past Chairman of the American Bankers Association's Compliance Executive Committee. He was the 2003 recipient of the American Bankers Association's Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He currently serves on the Editorial Advisory Board for the ABA's Compliance Magazine, Compliance Action magazine, is a member of the ABA's Compliance School Board and is a BankersOnline Guru. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers. He has written numerous articles and lectured on compliance, the use of the Internet and technology as a tool, as well as compliance in cyberspace to local, state and national associations. Internet policies and other compliance-related programs are made available on his personal Web site.


About the seminar:
This seminar will be delivered utilizing state-of-the-art technology. From the comfort of your office or conference room, you will receive the audio portion of the seminar via telephone, with companion slides and Web pages, polls and Q&A being delivered simultaneously over the Web. One AUDIO line per location can be placed on speaker phone to allow multiple participants.

Handouts will be provided and we welcome questions during and after the seminar, as well as in advance. Questions received after the seminar will be posted on a special Web page for later viewing by seminar attendees.

Contact Information: Billing questions can be directed to Carin Eisenhauer, carin@bankersonline.com. All other questions may be directed to mpetry@bankersonline.com

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