This webinar presents the basic methodology and appropriate techniques for identifying and preventing potential document losses. Negotiable and non-negotiable documents and devices are frequently stolen, counterfeited, altered or forged -- and any document or device may be altered in form or content to deviate from its original purpose, and then negotiated at a financial institution. Many institution-related crimes rely upon successful forgeries -- such as auto theft, drug offenses, loan fraud and embezzlement.

The primary purpose for learning about fraudulent documents is to obtain the information necessary that allows staff and supervisory personnel to make intelligent and informed decisions about accepting a negotiable item. Both front-line staff and their supervisors should receive extensive training regarding the detection of fraudulent documents -- because between 80% - 90% of these documents are presented to tellers and customer service representatives. Line staff then presents many of these documents to their supervisors for approval -- and if both staff and supervisors are untrained, the offender just might be able to escape detection.

This webinar presents a logical and strategic model to help any institution employee understand the true scope of the processes used to forge, alter and counterfeit many kinds of documents. By understanding the cause-and-effect relationships between the forger's strategy and the observable result, the Security Officer may use this model to design and implement a standardized, institution-wide document examination and comparison process. Among the topics to be presented are:

• Differences between forgeries, altered documents and counterfeits
• Examples of forgery and alteration methods
• Examples of most commonly forged negotiable and non-negotiable documents
• Explanation of forgery and document alteration "clues"
• Analysis of common document alteration tools
• Signature verification procedures
• Discussion of simple and effective anti-forgery tools

About the speaker:  Dana Turner
Dana Turner is a security practitioner with Security Education Systems, a research, consulting and training firm located near San Antonio, Texas.

Combining the knowledge gained in a successful law enforcement career with tactical business operations procedures, Dana has created unique security and loss prevention programs for governmental agencies and the retail, service and financial industries. These programs consist of loss prevention techniques, security policy and procedures, and disaster recovery and business resumption strategies designed for use as training tools, planning mechanisms and reference guides.

Dana has served as a law enforcement officer in several capacities, including the investigation of business and banking crimes; as a community college instructor and administrator in both the law enforcement and business management fields; and as a program development specialist and trainer for private businesses, governmental agencies and professional associations. Dana is celebrating his 32nd year in crime prevention.

As a speaker, Dana has delivered more than 3,000 presentations and has acquired an outstanding reputation as a dynamic, knowledgeable and entertaining instructor. He is a BankersOnline Guru.

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