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 | A - Z of eTools - How to Work Smarter, Not Harder
Presented by: Andy Zavoina
It is a shame that we don't spend as much on learning how to use our computers as we spend on the computers.
  What we do is learn as we go, slowly, and repeating the same time-wasting mistakes that make the overall learning cost very high. Join Andy Zavoina CRCM and author of the "Working Smarter Not Harder" column in the ABA Compliance Magazine for two hours of proven tips and techniques that will make help you, your staff and employees use the tools you have now, to do more and to do it more effectively.
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 | CAN SPAM and Do Not Call, Addressing these marketing rules
Presented by: Andy Zavoina
Many bankers are up in arms as they receive a request for their Do Not Call policy and a request to be put on their DNC list. Heck, they haven't been calling anyone and didn't plan to. But they soon found out they did have some requirements and avoiding litigation can be expensive. What are you required to have, and to do for email solicitations, telephone calls and faxes that advertise your products and services? These are the questions we'll answer in this "more than marketing" webinar.
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 | eCompliance
Presented by: Andy Zavoina
This webinar is designed for you if you want to know the differences and requirements you need to meet under the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Commerce Act (E-SIGN). Learn why having your customer sign an authorization in your bank to receive disclosures electronically isn't all you need to do. There are common mistakes made and you need to avoid them to mitigate long term liability on a massive scale.
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 | Electronic Lending - How to Comply
Presented by: Jack Holzknecht
If you have or want to have an electronic lending program, this webinar will provide the informational foundation you need to comply with various laws. Included in the discussion will be E-Sign, UETA and CAN SPAM and how they will effect you. These and more will be discussed so that you can better comply and avoid criticism, penalties and lawsuits.
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 | Web Site Auditing
Presented by: Andy Zavoina
Risks are increasing as banks increase the functionality of their sites and customers go to your web address more than your branch. Manage your website's compliance with confidence. Know that change management has been incorporated into your culture, and that your site provides a reliable and safe place for customers to get information on your institution and lead them to online transactions, with the satisfaction that you are doing "it" right.
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