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Error Resolution Procedures in the Lending Department
Presented by: Jack Holzknecht

Error resolution requirements in the Loan and Loan Servicing departments can be crucial to customer satisfaction as well as exam outcomes. Staff must not only know what is required by the laws and regulations, but how to investigate and correct problems. Recognizing the problem is the first step. If you are not familiar with the Reg. Z, RESPA, FCRA/FACTA, Reg. AA and CRA requirements, this webinar is what you need whether you plan, execute or audit these requirements.

Everything You Need to Know to Develop, Maintain and Audit ARM Disclosures
Presented by: Jack Holzknecht

You have ARM programs. You have ARM disclosures. It is important that you understand what the disclosures say, why, how often they must be updated, when they must be delivered, how to disclose rate adjustments and more. When compliance knows the content is up to date, and staff knows what to give, when and how to explain it, your chances of compliance violations have dropped and risks are being mitigated. Manage your risk and understand your requirements.

Regulation Z - How to Disclose Fees and Charges
Presented by: Jack Holzknecht

If you want to look at common compliance violations, look no further than Regulation Z. If you want to know how to avoid these and why they are common, it is often because of the fees used to compute the finance charge. Join Jack Holzknecht as he walks you through real life examples so you won't be on the receiving end of the list of violations. Learn what makes a fee prepaid, a finance charge and an easy three step process for finance charge disclosures.

Truth in Lending – Section 32 Mortgages
Presented by: Jack Holzknecht

Mortgage loans with high rates or fees can trigger the special "HOEPA" rules found in Section 32 of Regulation Z and call for extra HMDA reporting information. Do you know how to identify the HOEPA loans and make the unique disclosures in Section 32 to keep your institution out of a "heap o' trouble"? Join BOL Guru Jack Holzknecht as he sorts out and explains which loans trigger the Section 32 requirements, and how the HOEPA rules affect your mortgage lending operation.

Truth in Lending - Auditing Open-end Credit
Presented by: Jack Holzknecht

Home equity lines and overdraft lines are just two of the common open-end credit products many institutions offer today. Your compliance program should address the risks involved in open-end products and the controls. One of these is auditing and monitoring. This webinar will go through initial disclosures and periodic disclosures, program disclosures, credit card solicitations, rescission notices and more. Open-end products are somewhat unique and a special skillset is required to manage the compliance aspects involved. Here is a chance to hone your skills.

Truth in Lending -- Installment 1
Presented by: David Dickinson

Because of its size and complexity, Reg. Z is consistently one of the most commonly violated regulations. Two hours cannot do it justice so we've broken it into three sessions. Generally these are (1) the basics of what loans are covered, what are finance charges, and understanding APRs. (2) Loans, understanding the requirements of HELOCs, ARMs, Refinancings, error correction and the Fed Box content. And (3) understanding material disclosures with a focus on rescission and HOEPA. Attend one, two or all three sessions, or attend what you want now and buy the archived CDs later to fill out your compliance library.



Truth in Lending -- Installment 2 - HELOC’s, ARM’s, Refinancings
Presented by: David Dickinson

Reg. Z is a very complex and confusing regulation. In some cases you want to train based function and this three-part series allows that. Each session is independent of the others. Session Two helps you understand the loans themselves. Covering HELOCs, ARMs, Refinancings, error correction and the contents of the Fed Box, which applies to so many loans you do, this session is targeted for those who prepare loan documents, loan administrators, closers, compliance and audit personnel.
Truth in Lending -- Installment 3 - The Closing: Right of Rescission
Presented by: David Dickinson

This final segment explores two confusing areas that create many questions, what is the closing, rescission and HOEPA? This final Reg. Z session will look in-depth at the documentation of Reg. Z disclosures.





Truth in Lending Hotspots
Presented by: Jack Holzknecht

This final segment explores two confusing areas that create many questions, what is the closing, rescission and HOEPA? This final Reg. Z session will look in-depth at the documentation of Reg. Z disclosures.



Truth in Lending/RESPA Review and Update
Presented by: Jack Holzknecht

The Truth in Lending Act (Regulation Z) and the Real Estate Settlement Procedures Act (Regulation X) are two of the most complex and most frequently violated lending regulations.