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January 31, 2012 - How to Audit Your IRAs, HSAs and CESAs Presented by Deborah Crawford   If you've been given the responsibility of managing your bank's IRA, HSA and/or Coverdell Education Savings Account program, you need to know the basics of managing and auditing the portfolio of client agreements and accounts, how to properly complete the related paperwork and reporting and how to correct errors that can and will occur. Get the information you need to get the job done in this information-packed two-hour webinar.
February 1, 2012 - The Mortgage Life Cycle Presented by David Dickinson and Jerod Moyer   Let's face it. Residential mortgage lending is a complicated business. There are just so many laws and regulations lenders have to comply with! David Dickinson and Jerod Moyer's three-part Mortgage Loan Lifecycle webinar series helps connect each of those requirements with the many stages though which the mortgage loan moves, from application to closing and beyond.
February 2, 2012 - Annual OPERATIONS Compliance Recap Presented by Mary Beth Guard and John Burnett   The Dodd-Frank Act isn't just about lending reforms. There is plenty of potential in its hundreds of pages for changes that affect bank operations, too. The fledgling Bureau of Consumer Financial Protection will soon begin weighing in with consumer-oriented rules that will have an impact on your operations as well. But before dealing with what is on the compliance horizon, you need to ensure you've taken care of what's happened in the past year. We'll recap all the major developments so you can put them on your list of completed tasks or add them to your "catch up" list for immediate attention.
February 6, 2012 - SAFE Act Review of the First Year Presented by John Burnett and Jack Holzknecht  The SAFE Act regulations are a little over a year old, the initial registration period is behind us, and the first annual registration renewal period is drawing to a close. Examiners have begun to review banks' compliance with the regulation and a pattern of frequent violations is beginning to appear. You can help your bank avoid exam citations for common violations and ensure that it correctly manages its ongoing compliance responsibilities under the SAFE Act with information from this valuable two-hour presentation.
February 9, 2012 - When Social Media Attacks Presented by Barry Thompson  If your institution has a Social Media presence or is weighing the idea, the goal is often to "get your name out there." Has management considered that Social Media can also be used by someone with an agenda to attack your institution's reputation -- even its "bottom line"? Join Barry Thompson for his informative two-hour presentation to learn how Social Media can work either for your institution or against it, and how to remain vigilant to detect attacks before they do irreparable harm.
February 14, 2012 - How to Audit Advertising - Compliance Issues Everywhere! Presented by Patricia Cashman  Marketing is a creative process. That means your bank's advertising is constantly changing, being updated and replaced. And that, of course, means that auditors and compliance officers are continually checking to ensure that creativity doesn't step outside the limits of compliance and that unauthorized, "rogue" ads don't get banks into regulatory or legal trouble. Pat Cashman's webinar will provide you the information and tools you need to keep your institution's advertising from causing exam citations and other problems.
February 24, 2012 - Safe Deposit Past Due Boxes and Unclaimed Property Presented by Dave McGuinn  If your bank rents safe deposit boxes, it has some that are past due, some that have to be drilled and, sometimes, contents removed from drilled boxes that have to be stored safely until claimed or transferred to the state's unclaimed property division. Knowing the right way to manage these everyday safe deposit challenges can protect your bank from huge potential lawsuits and losses. Learn the correct way from nationally known safe deposit industry expert David McGuinn in this information-packed webinar.
February 29, 2012 - 10 Compliance Hotspots for Opening Deposit Accounts Presented by Deborah Crawford Opening deposit accounts correctly means much more than running through a checklist to ensure you've handed out the right disclosure documents. How well your bank manages the account-opening process can greatly affect not only your compliance with regulations, but also your bank's exposure to fraud and avoidable lawsuits. Get the information you need to ensure your bank has the right policies and procedures for new accounts in this information-packed two-hour webinar from Deborah Crawford.
March 8, 2012 - Elder Fraud: The Baby Boomers' Nightmare Presented by Barry Thompson and Arvin Clar  The threat of elder financial abuse is guaranteed to present a fast-growing threat to your institution and its valued customers as baby boomers age. There has never been such a huge growth market for swindlers and other con artists to tap, and many of your best-educated and most valuable customers will be targeted. Find out why they are such attractive targets, how to detect the symptoms of elder abuse when your customers are victimized, and what steps your staff can and should take when elder abuse is suspected in this important new webinar presented by Barry Thompson and Arvin Clar.
March 12, 2012 - Stop Payments Presented byJohn Burnett You cannot afford confusion among your staff about stop payment orders. Knowing which items can and cannot be stopped is critical. You also need to know whether a customer's stop order is timely, or too late. Join John Burnett for his Stop Payment webinar, and get the answers. Learn whether the bank is "stuck" if a stopped ACH item is paid, whether to accept a stop payment on a cashier's check, and much more.
March 13, 2012 - Moving and Changing IRAs: Rollover, Transfer, Recharacterization and Conversion Presented by Deborah Crawford Tax Code and regulatory changes have made many more types of transfers, rollovers and others movements of funds permissible between company retirement plans and individual retirement arrangements and even HSAs, and understanding all the technical requirements for these movements of funds has become much more of a challenge. If your institution doesn't follow the complex rules correctly, your customers can suffer financial penalties, and you know they will expect the institution to pay. Join Deborah Crawford for this presentation and you'll have the information you need to get it done right, the first time, everytime.
March 15, 2012 - Becoming a Dynamic Branch Manager Presented by Honey Shelton  Branch managers are expected to be effective leaders who can marshal their staff and guide them to make the branch meet or exceed the expectations of senior management. All this while meeting and greeting customers old and new, being involved in local civic and business affairs…the list goes on and on. Learn how to develop a business plan for your branch, and how to help your staff members work successfully toward goals for the branch, the organization, and themselves in this high-energy presentation from Honey Shelton.
March 19, 2012 - How to Conduct a Fair Lending Risk Assessment Presented by Mary Beth Guard and Jack Holzknecht If your financial institution has not completed a fair lending risk assessment as a foundation for a well-crafted compliance management system, it risks regulatory enforcement action and Justice Department referrals that can lead to punishing consequences. Get the information you need to help your institution gets its fair lending risk assessment completed so that it can identify and implement needed risk controls.
March 22, 2012 - HMDA - Beyond the Input Presented by Patricia Cashman So much work, and what benefit do you get from it? Compiling, editing and filing your institution's HMDA LAR can seem like a thankless task if all you get is a check mark on a list of deadlines. Shouldn't all that information be worth something to the institution? If you attend this information-packed webinar by Pat Cashman, you'll learn ways your institution use your HMDA data to avoid fair lending problems, ferret out potential new business and better understand your competition's mortgage lending activity. And that's just for starters!
April 11, 2012 - Power of Attorney Presented by Mary Beth Guard and John Burnett Are you intimidated by powers of attorney? These documents don't have to keep you awake nights if you understand their special terminology, what they are used for, when they can (and can't) be used, and what you need to do to both assist your customer and protect your bank. Join Mary Beth Guard and John Burnett in this important two-hour webinar, and you'll feel much more confident the next time someone asks you to accept a power of attorney.
April 12, 2012 - Advertising Compliance Presented by David Dickinson How you advertise your products can affect your bank's compliance rating. If you do it wrong, you can face fines and penalties and even lawsuits. So it makes sense to ensure that your advertising complies with applicable laws and regulations. Get the information you need to stay on the right side of advertising compliance, along with some excellent examples of ads that spell "Trouble with a Capital T" in this informative two-hour presentation.
April 17, 2012 - When and How to Collect Government Monitoring Information Presented by Jack Holzknecht and Andy Zavoina  Whether and when to collect government monitoring information on housing related loan applications depends on which regulation applies to the lender, who the applicant is and what type of loan is being requested. In a word, it's confusing. Jack Holzknecht's detailed two-hour webinar will sort it all out for you so that you'll know whether, when and from whom you need to gather this important applicant information.
April 19, 2012 - All About Escrows Presented by David Dickinson Escrows are a new challenge for many mortgage servicing institutions. Even for lenders who have maintained escrows for a long time are confronted by new Regulation Z escrow rules, with even more to come out of changes made by the Dodd-Frank Act. To make sure your institution is escrowing when it is required, and is managing its escrow accounts properly, invest two hours of your valuable time in this important webinar. It covers escrow account requirements "from soup to nuts."
June 7, 2012 - "Fifteen Million Reasons" to Follow Proper Safe Deposit Procedures Presented by Dave McGuinn It's incredible! There were over $15 million in safe-deposit-related claims filed in 2011. Will inadequate training, faulty drilling procedures, vault flooding or a host of other problems expose your institution to claims or suits? Find out what you can do to reduce your institution's safe deposit risk from expert Dave McGuinn in this information-packed two-hour presentation.
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