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February 10, 2016 - Annual OPERATIONS Compliance Recap
Presented by John Burnett
There was definitely action on the Operations front in the last year. Have you got all the key operations compliance issues and developments from 2015 under control? Is there something you missed during the weeks and months you spent focused on Integrated Disclosures? In our annual fast-paced review of operations compliance developments for the year, John will quickly hit all the highlights so you can tell whether you have covered all the major bases or still have things to do before digging into whatever 2016 will bring. And we'll dust off the crystal ball, too! Learn more.

February 10, 2016 - Mortgage Life Cycle - Part 4
Presented by David Dickinson and Jerod Moyer
Join BOL Guru David Dickinson and Jerod Moyer in a four part webinar series as they provide an overview of key compliance requirements triggered during the life cycle of a mortgage loan transaction. The webinar will focus on the new requirements (TRID, Flood, etc.), common errors and examiner interpretations we're hearing. We won't focus on things that are automated, less risky and "old" requirements that everyone gets right; however, these things will be explained in the manual you'll receive. This training opportunity will bring uniformity and understanding of the requirements triggered during the life cycle of a mortgage loan. Learn more.

February 17, 2016 - Annual Lending Compliance Recap
Presented by Andy Zavoina and John Burnett
2015 may go down as the "Year of the TRID" as the integrated disclosures took so much attention for so much of the year. But there was so much more happening in our world of compliance that it is easy to have missed required tasks or changes. And while those who survived TRID will understand, it won't be an explanation that negates the compliance requirements, new and old, that were missed. This webinar takes you quickly through the year so that you'll have the peace of mind to know what did change, will change and what you must revisit. Learn more.

February 24, 2016 - Teller Compliance Issues: UCC 3 & 4 Issues, Reg CC and CTRs
Presented by Deborah Crawford
Tellers continue to act as the public-facing representatives of your institution, and they are in a position that requires a wide range of knowledge in order to successfully complete the tasks they are charged with. This informative two-hour presentation provides a valuable training opportunity that focuses on proper check handling (payees, endorsements and those challenging situations that seem to come up daily), placing holds on deposited checks under Regulation CC, and basic requirements for filing CTRs.Learn more.

March 3, 2016 - Beginning Security Officers - Steps for Success
Presented by Barry Thompson
This program, updated for 2016, focuses on the basic security program requirements and best practices. Security expert Barry Thompson brings over thirty years of experience to this two-hour presentation. You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more! Learn more.

March 8, 2016 - Cyber Attacks: What Ops is doing now
Presented by Rayleen Pirnie
Change an online banking password and stop a cyber attack? Not necessarily. It may be closing the barn door after the horses are out. The operational response to a cyber incident must be swift, decisive, effective. And for that, it must be well-planned in advance. Via tabletop exercises and expert guidance, this webinar helps you plan how to continue operations safely when cybercriminals strike. Learn more.

March 9, 2016 - HMDA - Soup to Nuts
Presented by David Dickinson
Yes, HMDA is changing, and this webinar will take a brief look at the 2017/2018 changes to HMDA, concentrating on what institutions are covered and exempt as well as what applications are covered by the new rules. The major focus will be on today's HMDA requirements from soup to nuts, step by step, to help all lending personnel understand the when, where, what, why, and how of HMDA. Learn more.

March 16, 2016 - Reg E Claims: Compliance Balancing Act
Presented by Andy Zavoina
When you have a claim for an unauthorized EFT, it costs you money. You have to decide now how much that will be. If you pay every claim, you may be giving profits away. If you are overly strict you may invite costlier regulatory action. You must find the balance of doing claims correctly under Reg E to maximize profits and reduce losses. Join Andy to learn how to strike the right balance. Learn more.

March 16, 2016 - Untangling the Web of Fee Disclosures
Presented by Jack Holzknecht and Kelly Owsley
Oh what a tangled web we weave"... Walter Scott was referring to intentional deception. The CFPB has created a "tangled web" while crafting regulations intended to prevent deception. This webinar will help you untangle the intricacies of numerous fee disclosure requirements, including those involved in rules for High Cost Mortgage Loans, Integrated Disclosures, Ability to Repay and Qualified Mortgages and HMDA. This webinar can help you avoid costly violations. Learn more.

March 17, 2016 - Private Banking - Establishing the Needed Structure in a Community Bank
Presented by Kathleen Blanchard
Private Banking isn't restricted to the "big banks" - community banks can offer the specialized attention to high-income/high-net-worth individuals, too. The secret is creating the right mix of products and services that cater to the needs of the target customer while recognizing and managing the incremental risk that private banking brings to the institution. In her two-hour presentation, Kathleen Blanchard, CRCM, discusses several ways in which a community bank can structure a private banking service, and identifies areas of risk inherent in such efforts, along with measures that can mitigate and control those risks. Learn more.

March 22, 2016 - Handling Powers of Attorney at New Accounts
Presented by Deborah Crawford
Can an attorney-in-fact open an account, take out a loan, and act on an IRA? What should you do when two attorneys-in-fact have been named? What about an attorney-in-fact who wants to make account changes, like adding a joint owner or naming a POD beneficiary? Mistakes when it comes to dealing with powers of attorney can cost your institution thousands of dollars and result in a lot of negative public relations. But powers of attorney are important legal documents for many of your customers, so you need to know how to properly deal with them. Get the information you need in this important presentation. Learn more.

March 24, 2016 - Writing Compliant Real Estate Valuations Internally
Presented by Eric Collinsworth
This program focuses on current issues involving the evaluation development and writing process and contains information relevant to those who manage or are involved with the real estate valuation process within a bank. An in-depth discussion of the minimum requirements of an evaluation will be presented as well as a focus on how to support the estimated market value given. A reference manual will be included with resources and a sample evaluation report and review checklist. Learn more.

March 29, 2016 - Thirty Important Steps to Audit your Safe Deposit
Presented by Dave McGuinn
Improve Your System: Management should take full advantage of an effective safe deposit audit program as their protection against losses due to negligence or carelessness. The mysterious disappearance of property from either internal theft or burglary must be avoided. You should be sure that procedures are in place to assure that your attendant uses the utmost diligence in making sure there are no exceptions or deviations. For an auditor to properly perform this task, they must be thoroughly familiar with all aspects of your safe deposit operation. This seminar covers the "nuts and bolts" and the important steps that must be followed to audit your entire safe deposit function. Learn more.

June 21, 2016 - Currency Transaction Report Annual Training for the Frontline
Presented by Deborah Crawford
It's critical that you and your staff understand the nitty-gritty details of CTR filing. Things like the proper way to handle filings for sole proprietorships and other "DBAs," efficient use of filing exemptions (and when exemptions aren't worth the effort), and special rules for joint accounts. You also need to know what your bank's RSSD number, where to find it (and which one to use); which boxes to check (and when); and technical requirements on completing each line and section of the CTR. You'll get all that and more, plus a useful resource manual, in this information-packed two-hour presentation. Learn more.

Registration Policy
Each registration is valid for a single connection at a specific location within a given financial institution. Multiple people from the same financial institution may view the program within a conference room using the one connection. If there are attendees from different financial institutions attending they must each have a separate registration.

Multiple Location Discounts
Multiple location discounts are offered if a financial institution wishes to access the training program from different branches or other locations. For example, the first registered location cost is $245 and the second is $125. You can calculate the additional cost for each additional location on the registration page by selecting the number of locations you need to register. In order to take advantage of the multiple location discount the registrants must be from the same financial institution domain.

Certificates of Attendance
Certificates of attendance are issued in the name of the registrant. If additional people from the same financial institution are in attendance at the registered location you can request additional certificates after the webinar by emailing Those certificates are only valid for people in attendance at the registered location.