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May 29, 2013 - Appraisals on Higher-Risk Mortgages under Reg Z - JUST ADDED Presented by Mary Beth Guard and Jack Holzknecht    Are you going to have to obtain the new appraisals mandated by the changes to Reg Z that take effect January 18, 2014? How have the Agencies implemented the definition of "Higher-Risk Mortgages"? What's the story on when an additional appraisal is required for "flip" situations? From the new disclosure to the content requirements for the new appraisals, we'll cover it all in this program.
June 5, 2013 - Facing the Tough Teller Stuff Presented by Honey Shelton  Managing the teller line can be rough duty. There's all the technical training they need to be proficient. Then there is all the polishing you have to do to make them better customer-facing representatives of your institution. If you want help addressing, managing, and coaching and minimizing the "tough teller stuff," Honey Shelton's webinar is tailor-made for you.
June 11, 2013 - Reg Z Servicing Rules Presented by Mary Beth Guard and Jack Holzknecht Whether you only service your own loans or service loans originated by another creditor, new Reg Z servicing provisions will impact your obligations on residential mortgage loans. In this webinar, we provide an in-depth look at the four components of the servicing amendments to Regulation Z which will take effect January 17, 2014.
June 13, 2013 - Handling Return Items Presented by John Burnett  Whether your institution is the paying bank or the depositary bank, knowing how to properly manage return item processes can protect your institution and its customers from losses. Today's payments are completed in so many different ways, each with its own set of rules! The information provided in this webinar will help you recognize the types of payments you may have to handle as return items, and which options are available to you for processing each type of return.
June 19, 2013 - Amendments to UCC Article 9 Effective July 1, 2013 Presented by Adam LaBoda  If any of the states in which your institution makes loans have adopted the 2010 amendments to UCC Article 9, or if it's likely they will soon, your lenders and loan support team need to understand the significant changes those amendments will make. There are new filing forms and debtor-naming rules, new requirements for handling name changes and continuation statements, and much more. If obtaining and maintaining perfected liens is important to your institution (how could it NOT be?), put this two-hour presentation on the Article 9 changes on your calendar NOW!
June 20, 2013 - Account titling, ownership and signatories: 20 Account Ownerships and Errors Presented by Deborah Crawford  Setting up new accounts correctly can ensure your customer's needs are met. Choosing the wrong account type or incorrect account titling can lead to misunderstandings, legal challenges, bad customer relations and other troubles. Understanding customers' intentions must be the first step. Learn about the many ways your customers can own their accounts, common titling mistakes and more in this fast-paced webinar.
June 26, 2013 - Deposit Insurance - Avoiding mistakes and miscommunication Presented by John Burnett Are you sure that your institution's employees are providing the right deposit insurance information to customers? Do they know what federal deposit insurance does and does not cover, and the correct coverage amounts? Misinformation can be embarrassing and could cause avoidable losses for your customers. Can your staff recognize customers who could benefit from knowing about ways in which insurance coverage can be increased, and where to "draw the line" on advising customers how to structure their accounts? This information-packed two hour presentation not only reviews the insurance rules, but also discusses how to avoid misinformation and mistakes when discussing deposit insurance with your customers.
July 9, 2013 - Balloon Loans - in the Wake of the Dodd-Frank Rules Presented by Mary Beth Guard and Jack Holzknecht Under what circumstances will you be able to make balloon payment loans following the effective date of the Dodd-Frank rules? Which new rules impact balloons and how do they do so? What options are available to you and what are the parameters for them? We tackle all the prohibitions and restrictions on balloon loans in this timely program.
July 11, 2013 - Part I: Flood Insurance: Requirements and Best Practices - A Two-Part Companion Webinar Series Presented by David Dickinson and Jerod Moyer   There have been a lot of changes in the last year affecting the National Flood Insurance Program, and there are more waiting to be implemented. The Biggert-Waters Act is, of course, the biggest news impacting borrowers and lenders alike; yet many of the fundamental rules will remain. Whether you're a seasoned lender or new to the field, you need to know the ins and outs of the complex flood insurance rules both now and when the Biggert-Waters rules have been finalized. Get the latest information and best practices for this critical part of your institution's lending procedures in this informative two-part flood insurance webinar series.
July 16, 2013 - Foreign Remittance Transfers - The "Final" Word Presented by John Burnett The other shoe has finally dropped. The CFPB has issued the latest final rule to implement the Foreign Remittance Transfers requirements in the Dodd-Frank Act. There are a couple of significant changes that will please transfer service providers, and, most importantly, the new effective date for the Rule: October 28, 2013. You'll get a step-by-step review of the Rule's requirements, and a careful analysis of how the latest rule changes will benefit your institution, in this informative two-hour presentation.
July 17, 2013 - Security - Some Assembly Required Presented by Dana Turner  If you are new in the role of Security Manager/Officer at your institution, or simply looking for ways to improve your on-the-job effectiveness, you'll find ideas and tools in this webinar that can help you create and manage a basic, effective security program that is appropriate for your organization.
July 18, 2013 - Part II: Flood Insurance: Requirements and Best Practices - A Two-Part Companion Webinar Series Presented by David Dickinson and Jerod Moyer There have been a lot of changes in the last year affecting the National Flood Insurance Program, and there are more waiting to be implemented. The Biggert-Waters Act is, of course, the biggest news impacting borrowers and lenders alike; yet many of the fundamental rules will remain. Whether you're a seasoned lender or new to the field, you need to know the ins and outs of the complex flood insurance rules both now and when the Biggert-Waters rules have been finalized. Get the latest information and best practices for this critical part of your institution's lending procedures in this informative two-part flood insurance webinar series.
July 23, 2013 - Commercial Lending and Regulatory Compliance - Making it Work Presented by Kathleen Blanchard  Getting commercial lenders to follow regulatory requirements can sometimes be a challenge, especially when they have the mindset that "compliance is for consumer lending." If you're looking for a resource for the rules that apply to commercial and small business loans, separate the commercial requirements from those applicable to consumer borrowers, and improve the compliance performance of your commercial lenders, this webinar is the place to find it.
July 30, 2013 - Community Bank CRE Stress Testing: From Start to Finish Presented by Michelle Lucci  The FDIC said "…stress testing has come to occupy a more prominent place in the supervision of large banks" and went on to say "Stress-testing expectations for community banks are more discrete and limited. Existing supervisory guidance states that banks with significant concentrations in commercial real estate (CRE) or subprime lending should conduct portfolio stress tests of these exposures as part of their ongoing risk management activities." In fact each agency has expectations that you will conduct stress testing when needed. So - when do you need to conduct CRE stress testing, why, what has to be done to complete this and what do you do with the results? This presentation will help you answer these questions and more.
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